Call Centre Representative

Job Description

Job Description

Position Title : Education and Compliance - Call Center Agent

Location : 1600 W. Monroe St. Phoenix, AZ 85007

Duration : 06 Months contract

Job Description

The schedule will be discussed during the interview, and this is dependent on the current needs of the client / call center. Please make resources aware that this schedule may be different than what is listed on the posting.

Position Description :

• Responsible for professionally and courteously serving customers by handling all inbound
• telephone calls pertaining to Individual and Business related tax compliance, delinquency and
• general information requests. To succeed in this position candidates should have a bias for
• doing the right thing and serving others with a positive attitude.

This position includes the following :

Skills Required :

Skills Preferred : Spanish-speaking

Experience Required :

Experience Preferred :

Education Required :

Education Preferred :

Candidates MUST have 1 year of recent call center experience.

Company Description

About BCforward :

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work.

BCforward is an equal opportunity employer.

Company Description

About BCforward : \r\n\r\nFounded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.\r\n\r\nBCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work.\r\n\r\nBCforward is an equal opportunity employer.