General Manager - Emeryville, CA

Overview

WeDriveU is the leader in shared mobility solutions that connect communities, campuses, and workplaces. WeDriveU operates private shuttle and public transit systems across the U.S., serving millions of passenger journeys a year. The company\'s 5,500+ team members operate 4,000 vehicles across 55 U.S. locations, providing safe, reliable and sustainable options as part of a global family of brands serving more than 1 billion bus and rail passengers on four continents. Visit wedriveu.com to learn more about our company, clients and career opportunities.

Responsibilities

• The General Manager will report to the Regional VP of Operations and is responsible for managing and developing team members and formulating and executing account strategy. Additionally, this role will require a thoughtful leader and confident decision maker with ability to measure and monitor performance.
• Supervise the daily activities of all drivers and oversee the development and implementation of standard operating procedures as directed by the client and WeDriveU company policies.
• Be the main point of contact for our client and attend meetings and conference calls as needed.
• Ensure the local team is focused on building strong and effective partnerships.
• Make logistical coverage and staffing decisions and communicate them effectively to the rest of the team (drivers and client management).
• Hire (interviews, road tests, etc.), train and develop CSC staff including Drivers, Operations Manager, Dispatchers, Maintenance, and Safety Manager, etc.
• Collaborates with company leaders to understand overall business strategies and creates a CSC operating plan to support these objectives.
• Maintain positive relationships with the local team to ensure employee retention.
• Implement company values and goals while ensuring compliance with all company policies.
• Review budgets and develop short- and long-term business operating plans to increase revenues and margins.
• Report and follow up on any maintenance issues with the vendor.
• Review documentation to ensure all required onsite records, reports, and inspections (pre / post-trip) are complete, accurate and submitted per established procedures.
• Identify safety issues; correct and reinforce safety awareness in a manner that promotes cooperation and improved morale.
• Conduct work area inspections and assist in all accident / injury / vehicle damage investigations.
• Analyze and interpret ridership numbers and suggest route changes accordingly.
• Regularly attend client meetings; listen to feedback from client and their employees and react accordingly to review.
• Deliver overall performance and results for the CSC.
• Additional duties and responsibilities may apply.

Qualifications

Education and Qualifications

Hard Requirements

Preferred Requirements

We Offer

Physical Health

Emotional Health

Personal Development

WeDriveU is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment free of discrimination or harassment where thoughts and ideas of all employees are appreciated and respected. We value excellence and recognize that by respecting the diverse backgrounds, skills, and perspectives of our workforce, we will sustain a competitive advantage and remain an employer of choice. We also see diversity as more than policies; it is imperative for enabling us to attract, retain and develop the best talent available.

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