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Client Services Coordinator

Client Services Coordinator

Savills North AmericaPhoenix, AZ, US
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Job Description

ABOUT SAVILLS

At Savills, a leading global commercial real estate services firm, we help organizations find the solutions that ensure employee success. Sharply skilled and fiercely dedicated, our integrated teams of consultants and brokers are experts in better real estate. With services in tenant representation, capital markets, project management, workforce / incentives, and workplace strategy / occupant experience, we’ve boosted the potential of workplaces around the corner, and around the world, for 160 years and counting.

Utilize administrative and technical skills to provide support to assigned brokerage team(s) to help them achieve their business plan goals and objectives each year. Provide back-up support to the entire office as assigned by Director of Operations.

KEY DUTIES AND RESPONSIBILTIES

  • Support for brokerage team
  • Utilize salesforce, LinkedIn and other sales management and / or marketing tools to assist brokers in prospecting and managing relationships
  • Manage marketing email communications to clients and prospects
  • Create and edit presentations for prospect / client meetings, including the development of customized graphics and charts in InDesign, PowerPoint and Excel. Work directly with brokers and with marketing department to complete highly customized presentations and sales collateral across both digital and print platforms.
  • Perform billings and invoicing duties for brokers on team
  • Update stacking plans in excel
  • Work in cooperation with other assistants on large projects, during downtime, or as assigned by Director of Operations
  • Manage expense reports and other forms on behalf of Brokers
  • Perform database maintenance
  • Conference room set-up in preparation of broker / client meetings
  • Scheduling for team leaders for meetings / calls
  • Other tasks and responsibilities as assigned by Office or Branch Manager
  • Help train new hire administrative assistants and receptionists as needed

QUALIFICATIONS

  • Strong organizational and communication skills
  • Ability to read and interpret basic leases and contracts
  • Advanced knowledge of Microsoft Office Suite (i.e. word, excel and power point)
  • Working knowledge of Adobe InDesign / Illustrator or strong graphics knowledge
  • Sales Operations knowledge including experience with the sales cycles and technologies to support these efforts
  • Excellent command of the English language, both written and verbal
  • Ability to interact well and communicate effectively with clients and peers
  • Ability to multi-task and meet deadlines in a high-pressure environment
  • PREFERRED EDUCATION AND EXPERIENCE

  • Minimum 4 years of related office experience in support. (Real Estate or Professional Services industry experience a plus)
  • Bachelor’s Degree preferred and or equivalent combination of education and experience
  • Savills values a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetic information, disability, age, veteran status, or any other protected characteristic.

    Savills participates in the E-Verify program.

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    Client Service Coordinator • Phoenix, AZ, US

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