Talent.com
Client Service Coordinator - 005172

Client Service Coordinator - 005172

Banfield Pet HospitalGilbert, AZ, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Client Service Coordinator

The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families.

Essential Responsibilities and Tasks :

  • Live and exemplify the Five Principles of Mars, Inc. within self and team.
  • Actively recruit new clients by promoting hospital services and route the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team.
  • Maximize the number of pets seen by the hospital team through a productive and efficiently run hospital to support the needs of our wellness plan clients.
  • Provide professional, efficient and exceptional service at all times. This includes encouraging hospital visits, welcoming clients and pets, ensuring that they are comfortable in the hospital, and educating them about their pet's health.
  • Educate clients about Optimum Wellness Plans, preventative care, pet health needs and hospital services
  • Assist incoming clients by completing the required documentation, entering all pet information and history in the computer, utilizing proper collars and tags for identification, and ensuring prompt service.
  • Assist outgoing clients by providing all necessary instructions, information and invoices, dispensing prescription items per the veterinarian's instructions, selling retail products and scheduling future appointments.
  • Manage the finances by maintaining accurate balances and utilizing proper opening and closing procedures.
  • Conduct administrative functions as necessary.
  • Other job duties as assigned.

The Five Principles :

  • Quality : The consumer is our boss, quality is our work and value for money is our goal.
  • Responsibility : As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others.
  • Mutuality : A mutual benefit is a shared benefit; a shared benefit will endure.
  • Efficiency : We use resources to the full, waste nothing and do only what we can do best.
  • Freedom : We need freedom to shape our future; we need profit to remain free.

    • Hiring Qualifications / Competencies :

  • Leadership
  • Customer Focus
  • Peer Relationships
  • Integrity & Trust
  • Action Oriented
  • Listening
  • Functional
  • Preventative Care and OWPs
  • Communication Skills
  • Client Service Skills
  • Priority Setting
  • Time Management

    • Capabilities and Experience (Can Do) :

  • Ability to multi-task- Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration.
  • Communication skills - Reads, writes and speaks fluent English, using appropriate grammar, style and vocabulary. Correctly spells commonly used English words and job specific terms. Demonstrates exceptionally strong written and verbal communication skills.
  • Organizational ability- Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order.
  • Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions.
  • Client service skills - Consistently ensures the team provides the client with attentive, courteous and informative service. Gains and shows personal satisfaction from delivering great service.
  • Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions.
  • Mathematical ability - Ability to add, subtract, multiply.
    • serp_jobs.job_alerts.create_a_job

    Client Service Coordinator • Gilbert, AZ, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Patient Care Coordinator Bilingual - Spanish

    Patient Care Coordinator Bilingual - Spanish

    Desert Hand and Physical TherapyLaveen, AZ, US
    serp_jobs.job_card.full_time
    Desert Hand and Physical Therapy opened its doors in 1997 with one therapist and an office manager, who shared common goals of providing patients with the best and most qualified upper-extremity ca...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Client Services Tech 1

    Client Services Tech 1

    Pace Analytical Services, LLCPhoenix, AZ, United States
    serp_jobs.job_card.full_time
    Monday through Friday, 9 : 00 AM - 6 : 00 PM.Are you ready to work making the world a safer, healthier place? Join our mission to continuously move science forward. to innovate and advance all aspects ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Client Services - Project Coordinator

    Client Services - Project Coordinator

    ApTaskPhoenix, AZ, US
    serp_jobs.job_card.full_time
    Company is a worldwide provider of legal services, serving law firms, corporations, financial institutions and government agencieshelping them streamline the administration of business operations.I...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Client Service Associate

    Client Service Associate

    Jackson HewittTempe, AZ, US
    serp_jobs.job_card.full_time
    We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look n...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Client Services Project Coordinator

    Client Services Project Coordinator

    ApTaskPhoenix, AZ, US
    serp_jobs.job_card.full_time
    Company is a worldwide provider of legal services, serving law firms, corporations, financial institutions and government agencieshelping them streamline the administration of business operations.I...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Client Services Coordinator

    Client Services Coordinator

    Community Medical ServicesPhoenix, AZ, US
    serp_jobs.job_card.full_time
    Shift : Monday-Friday 4 : 30am-12 : 30pm and rotating Saturdays 6am-10am.Community Medical Services (CMS) is seeking a Client Services Coordinator to be the welcoming face of our clinic.Under the superv...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Account Coordinator

    Account Coordinator

    Global Lending ServicesTempe, AZ, US
    serp_jobs.job_card.full_time
    As an Account Coordinator, you will be responsible for working closely with dealers and assigned buying and sales representatives to communicate and resolve missing stipulations required to close c...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Bilingual Patient Access Coordinator

    Bilingual Patient Access Coordinator

    HangerMesa, AZ, US
    serp_jobs.job_card.full_time
    With a mantra of Empowering Human Potential, Hanger, Inc.O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service.Ha...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Client Service Coordinator

    Client Service Coordinator

    Banfield Pet HospitalTempe, AZ, US
    serp_jobs.job_card.full_time +1
    The Client Service Coordinator drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Client Services Coordinator

    Client Services Coordinator

    Savills North AmericaPhoenix, AZ, US
    serp_jobs.job_card.full_time
    At Savills, a leading global commercial real estate services firm, we help organizations find the solutions that ensure employee success. Sharply skilled and fiercely dedicated, our integrated teams...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Client Services Coordinator (Phoenix)

    Client Services Coordinator (Phoenix)

    Savills North AmericaPhoenix, AZ, US
    serp_jobs.job_card.part_time
    At Savills, a leading global commercial real estate services firm, we help organizations find the solutions that ensure employee success. Sharply skilled and fiercely dedicated, our integrated teams...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Revenue Cycle Coordinator

    Revenue Cycle Coordinator

    BrightSpring Health ServicesPhoenix, AZ, US
    serp_jobs.job_card.full_time
    Are you experienced in the revenue cycle realm and skilled in transforming innovative ideas to reality, in support of long term objectives? Revenue Cycle is focused on end to end revenue cycle capa...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Resident Services Coordinator

    Resident Services Coordinator

    AAM BrandScottsdale, AZ, US
    serp_jobs.job_card.full_time
    Primarily responsible for providing personalized customer service at an on-site community by assisting with all resident needs being the first point of contact for resident's requests and / or concer...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Customer Relations Coordinator

    Customer Relations Coordinator

    Marriott Vacations WorldwideScottsdale, AZ, US
    serp_jobs.job_card.full_time
    Coordinator Customer Relations.Are you looking for a place where meaningful moments are made together? We make vacation dreams come true for travelers around the world in a supportive, friendly, an...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Registered Client Service Associate

    Registered Client Service Associate

    Morgan StanleyScottsdale, AZ, US
    serp_jobs.job_card.full_time
    Registered Client Service Associate.Registered Client Service Associates provide exceptional service to our clients and support Financial Advisor(s) / Private Wealth Advisor(s) / teams on a daily basis...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Account Coordinator (on-site)

    Account Coordinator (on-site)

    Employee Benefits InternationalPhoenix, AZ, USA
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Employee Benefits International - Account Coordinator Position.Location : Phoenix, AZ (On-site w / one remote day after validation) | Employment Type : Full-Time | Salary Range : $55,000 - $68,000.Emplo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Contracting Services Coordinator

    Contracting Services Coordinator

    Capstone Realty ProfessionalsPhoenix, AZ, US
    serp_jobs.job_card.full_time
    Capstone Realty Professionals is a full-service real estate brokerage specializing in residential sales and property management. Our in-house maintenance service, Valley Handy, plays a critical role...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Client Service Senior Associate

    Client Service Senior Associate

    ChaseTempe, AZ, US
    serp_jobs.job_card.full_time
    serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30