Florida Network Support Specialist

A company is looking for a Network Support Specialist to provide administrative and scheduling support for IT operations.

Key Responsibilities

Triage tickets and prioritize tasks for efficient resolution of technical issues

Coordinate with network engineers to facilitate problem-solving

Provide administrative support for client IT operations

Required Qualifications

Basic understanding of networking concepts (e.g., LAN port configuration, IP schemes)

Familiarity with ServiceNow or similar ticketing systems

Proficiency in Microsoft Office tools, especially Excel

Strong organizational and scheduling skills

Ability to interpret technical information and make informed decisions