Operations Records Manager Portsmouth, New Hampshire

Operations Records Manager / Change Manager

Looking for an Operations Records Manager / Change Manager position at a place where you can make an impact every day? Discover this great opportunity in Portsmouth, New Hampshire. Bring your expertise and collaborative skills to make an impact in supporting our nation's critical immigration processing mission.

As the Operations Records Manager / Change Manager, you will :

• Liaise with DOS staff, have full authority to act on behalf of the contractor, and provide full control over all contract operations at their respective Center.
• Manage and maintain involvement in the hiring of personnel, operations and quality reporting, contract management, and manage operations excellence within center.
• Manage critical immigration processing and provide excellence customer service.
• Monitor key performance indicators, analyzed operational data, and identified areas for improvement to drive organizational growth and success.
• Present business solution in-person to the customer with detailed written summaries prior to submission of contract.

Qualifications :

Preferred Experience, Clearance, and Education :

Preferred or Additional desired experience, education, skills :

If you are ready to lead a world class global support team, then submit your application now for immediate consideration. It only takes a few minutes and could change your career! Military Veterans and Spouses are encouraged to apply! Serco Inc. is using this posting for the purpose of responding to a proposal. We are seeking qualified candidates in the event of a contract award. This position is not currently funded / active. Should Serco be awarded the contract, and you meet the qualifications of the position, you will be considered in the selection process.

In compliance with state and local laws regarding pay transparency, the salary range for this role is $ 93,000 to $ 180,000 ; however, Serco considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education / training, and key skills. Apply today to discover your place in our world!

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. Wherever you work and whatever you do, we invite you to discover your place in our world.

Serco is a place you can count on and where you can make an impact because every contribution matters.