Overview
Join the XRG Team for the Food Server – Chevys role at Xperience Restaurant Group (XRG). Our foundation is built on the unwavering dedication of team members who exude a relentless passion for hospitality. We have set our standards high, never settling for anything less than the extraordinary, because at XRG, we believe in delivering not just meals but unforgettable eXperiences. If you're one of those individuals, we invite you to join our XRG Team!
Pay Rate : $17.87 / Hour, Plus Tips opportunity!
Responsibilities
- Provide guests with accurate and thorough information regarding menu items, pricing, and allergen information
- Recognize and cultivate regular guests and repeat business
- Take and enter orders into POS system promptly and accurately
- Ensure all the food and drinks are served immediately and according to specifications. Ensure that all the necessary stock is being replenished during the shift
- Move furniture as directed by management, including but not limited to : tables, chairs, bar stools, banquettes, bar tables, boxes, and equipment
- Respond to guest concerns / complaints and correct errors or resolve complaints while maintaining a positive attitude escalating to management when necessary
- Comply with all safety and health department procedures and all state and federal liquor laws
- Maintain company safety and sanitation standards
- Prepare guest checks through POS terminal functions. Process guest payments by cash, credit card, venue comps and all other tender types
- Collect required signatures from guest and promptly close guest checks
- Ensure accurate accounting of all monies and independent banking procedures. Sign all cash out slips legibly
- Ensure complete and proper check out procedures
- Clean all spills immediately and place all trash in proper receptacles
- Inform management of any complaint, comments or incident
- Ensure nightly / weekly and opening / running / closing duties are completed
- Record and report any equipment failure and / or safety hazards to management immediately
- Assists and / or completes additional tasks as assigned
Qualifications
High School Diploma preferredProof of eligibility to work in the United StatesValid Driver's License18+ years of agePossession of or the ability to possess all state required work cardsMinimum of two (2) years related experienceExperience with POS systemsFamiliarity with beer and spiritsProper lifting techniquesGuest relationsSanitation and safetySafe alcohol serviceFull service restaurant operationsAbility to communicate effectively and assertively in the English language, both verbally and in writing with staff, clients, and the publicWorking Conditions
Work indoors and / or outdoors, exposed to hot and / or cold surfaces, steam, and wet floorsWork in an environment that is subject to varying levels of noise, crowds and smoke, the severity of which depends upon guest volumeFast paced, high volume, full service restaurantWork varied shifts to include days, nights, weekends and holidaysPhysical Requirements
Ability to walk long periods of timeAbility to stand for long periods of timeAbility to use hands to handle, control, or feel objects, tools, or controlsAbility to repeat the same movements for long periods of timeAbility to understand the speech of another personAbility to speak clearly so listeners can understandAbility to push and lift up to 50 lbsAbility to reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawlDisclaimer
This job description is a summary of duties, which you as a Food Server are expected to perform in your normal course of work. It is by no means an all-inclusive list but is merely a broad guide of expected duties. You should understand that a job description is neither complete nor permanent; it can be modified at any time with or without notice.
Additional Information
Seniority level : Entry levelEmployment type : Part-timeJob function : Management and ManufacturingIndustries : RestaurantsJ-18808-Ljbffr