Identity and Access Mission Ops Engineer, 24x7 Support- Fully Cleared

Make an Impact Where It Matters Most Join Intelliforce and keep mission users moving, day and night.

You will monitor and support a suite of Identity, Credential, and Access Management systems.

You will handle Tier 1 and Tier 2 issues, guide customer integrations with Enterprise and IC attribute and authorization services, and partner with development teams on REST services.

This is fast, hands-on work in a 24x7 Operations Center.

You solve problems, learn fast, and protect access for users who depend on you.

Here’s What Your Day-to-Day Might Include Monitor ICAM dashboards, alerts, and logs.

Triage, resolve, and escalate incidents for Tier 1 and Tier 2.

Support customer integrations with Enterprise and IC attribute and authorization services.

Help end users resolve access issues via email, chat, and phone.

Analyze REST requests and responses, validate service behavior, and isolate faults.

Run basic SQL queries and review LDAP entries for troubleshooting.

Track all work in JIRA and follow team workflows.

Update Confluence pages, write clear customer guidance, and improve FAQs.

Capture customer needs and share actionable feedback with the team.

Execute clean shift handoffs and maintain accurate tickets and notes.

Thrive in a collaborative Ops Center with minimal supervision.

Shift schedule, 24x7x365 coverage, 10-week rotation Period 1, Mids, 4 on, 3 off, 3 on, 4 off, 12 hours, 5 pm to 5 am Period 2, Days, 3 on, 4 off, 4 on, 3 off, 12 hours, 5 am to 5 pm Period 3, Days, 3 off, 4 on, 4 off, 3 on, 12 hours, 5 am to 5 pm Period 4, Mids, 4 off, 3 on, 3 off, 4 on, 12 hours, 5 pm to 5 am Period 5, Straights, Monday to Friday, 8 hours per day Locations Day and Mid shifts at a Government facility.

Straights at a Contractor facility.

All roles in the Ft.

Meade, MD area.

Shift differential available for Mid shift, amount TBD.

Minimum Qualifications Clearance :

• Top Secret Clearance with Full Scope Polygraph, must be active, we do not have the ability to sponsor clearances.

Citizenship :

Education and Experience :

Apply today.

Compensation Range :

That’s why we invest in you :

Join us—and let’s build something meaningful together. You can reach us at careers@intelliforce-itsg.com or schedule a call with our Director of Recruitment, just visit this link to view their calendar :