Field Auto Damage Claims Adjuster

Auto Damage Claims Adjuster

Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun. Apply today and take the first step to Destination : Progress.

As an auto damage claims adjuster, you'll serve as Progressive's point of contact with customers directing and making decisions regarding the repair process from beginning to end. Managing your own inventory while working independently, you'll work closely with body shops and others to negotiate repair pricing and assess liability. Ideal candidates will possess leadership and conflict management skills, along with strong attention to detail and a passion for providing excellent customer service.

This is a field position with access to a company car and frequent driving within your assigned geographical area. We assess our workload collectively, which means you may cover assignments outside your geographical area. You may also be required to report into an office occasionally.

Duties and Responsibilities

• Complete vehicle inspections, write estimates, determine total loss evaluations, and set clear expectations and timelines
• Negotiate repair process with body shops
• Document information related to the claim and make decisions consistent with claims standards and local laws
• Evaluate and handle claim payments and resolution of claims without payments
• Review and determine validity of any supplement requests

Must-Have Qualifications

Preferred Skills

Compensation

Territory : This position covers the assigned geographical area of Rutherford, NJ (Includes Dover, Newark, Parsippany). We assess our workload collectively, which means you may cover assignments outside of your geographical area as well.

Benefits

Energage recognizes Progressive as a 2025 Top Workplace for : Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.

Equal Opportunity Employer