Field Auto Collision Adjuster - Nassau County, Long Island, NY

Field Auto Adjuster

Join our team as a Field Auto Adjuster and make a real impact on the Auto claims process! In this role, you'll be on the front lines, writing estimates directly at customer homes, repair shops, or tow yards, and ensuring a smooth and efficient claims experience. You'll engage in a variety of interactions whether face-to-face, virtual, or written as you assess damages and finalize estimates with both customers and repair shops. With a dynamic range of tasks including repairable estimates, total loss assessments, and virtual inspections, no two days are the same. If you're looking for a fast-paced and rewarding role that offers both variety and challenge, this is the perfect opportunity for you!

Qualifications :

You have 18 months+ experience in auto collision estimating using CCC or Mitchell

You have a High School Diploma or a GED

Proficient written and verbal communication skills to effectively interact with customers

Strong attention to detail and ability to write precise and comprehensive estimates

Comfortable with utilizing technology and various platforms for claims processing

Excellent time management and organizational skills to manage multiple assignments effectively

Valid driver's license and willingness to travel as part of the job requirements

Key Responsibilities :

A day in the life of the Field Auto Damage Adjuster, and what it takes to do the job!

The Customer Service Expert you'll live into Allstate's Claims Culture by caring, empowering, and restoring, and you will accomplish that by being compassionate, clear, and a committed partner in each Casualty claim. You lead with empathy, always.

The Investigator you'll confidently and independently investigate casualty (and applicable LOB (line of business)) claims by performing detailed reviews of damage and interpreting policies to determine coverage.

The Effective Communicator you'll use phone, emails and sometimes even video chat with customers to help them through a fast, fair, and easy claims process. You'll also incorporate a specific approach to claim handling to offer the customer their preference of communication to efficiently discuss their claim needs and keep them updated on the claim progress.

The Negotiator You will evaluate and negotiate claims settlements with customers, vendors, third party carriers and claimants, in accordance with all legal and business standard methodologies. With negotiations, you will incorporate tactics in handling challenging and complex situations.

The Problem Solver you'll utilize multiple tools to get the job done in a fast-paced environment, including estimate tools, job aids, and additional settlement platforms, all while using your sharp critical thinking skills.

The Recorder you'll protect the company financially by executing policies along policy agreements, and you keep a clear record of your work in a claims system that you will be trained on. You'll accomplish this by ensuring timely and accurate documentation is completed as you work on each claim.

Work Location

This position is a field-based role. To be eligible for this role, you must be located in the following locations : Nassau County, Long Island, NY

This position is eligible for a monthly internet stipend of $80 to offset the costs of internet expenses

Company Car

Based on our Company Car Guidelines, this role may qualify for a company car. Our leadership team determines this based on annual work mileage for this location. You may be required to use your personal vehicle until these guidelines are met. We offer mileage reimbursements for personal vehicle usage during work.

Notice of Licensing Requirement

As a condition of employment, you may be expected to obtain an adjuster's license in multiple markets

All required licenses will need to be obtained within 60 days of hire

You must maintain all licensing required for your role. This includes any continuing education and / or other state-affiliated requirements for licensing renewal

This role offers a sign on bonus of $1,000 if you have an active appraiser license or active adjuster license in TX, FL, or your resident state (current employees and candidates who have previously worked for and are seeking to be rehired at Allstate and its family of companies are not eligible for this sign-on bonus)

Benefits

Allstate cares about you and your wellbeing. We offer a comprehensive total rewards package that includes pay, benefits, and programs to help you balance work with the rest of your life. You can choose whatever benefits are most important you. Here are some of our offerings :

Competitive salary based on experience and qualifications

Medical, dental, and vision coverage

Allstate pension plan and 401(k) savings plan

Ayco financial coaching

Spring Health mental and emotional wellbeing resources

Paid parental leave

Adoption reimbursement

Paid time off

Tuition reimbursement

Wellness incentives

Notes

The preceding description is not designed to be a complete list of all duties and responsibilities. May be required to perform other related duties as assigned. Regular, predictable attendance is an essential function of this job.

This position is not available for residents of Washington, California, Alaska, and Hawaii.

Compensation offered for this role is $55,500.00 - 93,600.00 annually and is based on experience and qualifications.