Trucking Logistics Data Entry and Dispatch

Office Operations & Dispatch for Trucking Company

Location : Brook Park, OH

Job Type : Full-Time | Monday–Friday 11AM-7PM

Compensation : $19.00–$23.00 / hour (based on experience).

About Us :

We’re a fast-paced, family-run logistics company serving Northeast Ohio with a focus on reliability, customer service, and operational excellence. As we grow, we’re looking for someone who thrives in a dynamic environment and is ready to jump in, solve problems, and support the team every day.

Position Overview :

As our Office Operations , you’ll play a vital role in keeping shipments flowing and customers happy. This is a blended position that combines customer communication , shipment processing , and light warehouse coordination . You'll work closely with our dispatchers, drivers, and warehouse team to ensure every shipment is accurate, documented, and on time.

What You’ll Do :

• Answer incoming phone calls and route them to the right team member.
• Schedule residential deliveries and confirm accessorial details.
• Respond to customer emails and follow up with updates or paperwork.
• Maintain delivery and inventory logs for key accounts.
• Enter shipment details into our system with precision.
• Match, file, and scan daily delivery paperwork (BOLs, PODs, etc.).
• Follow up with drivers on missing documentation.
• Assist the warehouse supervisor with daily flow and follow-through.
• Step in to support admin teammates when needed.

What We Expect :

Qualifications :

Perks & Benefits :

Ready to Apply?

If you're dependable, detail-oriented, and ready to help keep things moving behind the scenes, we’d love to hear from you.

James Air Cargo Inc. is an equal-opportunity employer.

About JAMES AIR CARGO :

James Air Cargo has been owned and operated by Tom Goff for more than thirty years. The company began in a basement in Medina, OH with one van and one straight truck. From there the company grew by working with airlines. With no advertising, James Air Cargo was added to an airline brochure for delivery agents in Cleveland, and combined with word of mouth grew the business into what it is today.