Global Account Director (REMOTE)

Job Description

Position Summary

The Global Account Director leads the sales and account management functions for the largest global accounts in the organization. There is very high expectation for growth in these global accounts through new product and service sales and increasing levels of service as applicable. The director will interact with all levels of management to influence and lead decision-makers and team leaders. The role is to define, lead, direct, coordinate Vertiv's Global strategy and execution for the account, working with and through lines of business, regional sales and service organizations and leadership. Teamwork with global divisions of Vertiv is of paramount importance as is the ability to work well with respected executive leaders for each client.

Responsibilities

• Build, develop and maintain business relationships, as well as the customer satisfaction level, for the largest global accounts in the organization.
• Develop sales and business opportunities, for short and long-term goals defined as part of the corporate strategy.
• Ensure existing customer portfolio is developed and maintained at all levels to ensure positive customer satisfaction.
• Identify and apply all necessary action in the commercial and industrial market to reach sales objectives, concentrating on expanding coverage of the market segment and integrating new account opportunities.
• Contribute to the implementation of global portfolios, research, and development, maintaining and building relationships with customers.
• Lead strategic analysis and planning activities to determine the appropriate offerings and sales techniques that demonstrate value for the customer and justification for the product and service offering presented.
• Drive executive level communications while effectively persuading the audience with data and statistics that make our points clear, concise, and obvious.
• Ensure service and delivery execution and delivery of contract requirements and customer expectations by enforcing cross-functional management of operational teams.
• Other duties as assigned.

Qualifications

BA or BS in Business, Marketing, Communications, or similar field is required, MBA is preferred

10+ years' experience in a Sales Leadership role working with high profile accounts Demonstrated ability to close complex transactions through direct influence with multiple decision makers Excellent organizational, analytical, and interpersonal skills. Excellent project management skills preferred. Must be a self-starter and follow projects to completion with minimal supervision. Must be able to work under different levels of pressure with strong interpersonal and leadership skills. An effective motivator with an enthusiastic desire to succeed is desired.

Travel Required

Travel 50% - Extensive domestic and some international travel will be required as needed.

Our Core Principles : Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.

Our Strategic Priorities :

Customer Focus

Operational Excellence

High-Performance Culture

Innovation

Financial Strength

Our Behaviors :

Own It

Act With Urgency

Foster a Customer-First Mindset

Think Big and Execute

Lead by Example

Drive Continuous Improvement

Learn and Seek Out Development

At Vertiv, we're on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $5 billion in sales, a strong customer base and global reach spanning nearly 70 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people.

Vertiv is an Equal Opportunity / Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability.