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Logistics Coordinator / LTL Specialist

Logistics Coordinator / LTL Specialist

WavepointErie, PA, US
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Logistics Coordinator / LTL Specialist

The Logistics Coordinator / LTL Specialist coordinates Less-Than-Truckload (LTL) shipments while ensuring cost-effective and timely transportation solutions. This role involves working with carriers, providing exceptional customer service, and managing freight logistics efficiently.

Key Responsibilities

  • Customer Service : Provide prompt and professional support to customers regarding LTL shipments, resolving issues effectively.
  • Rate Quotes & Shopping Rates : Obtain competitive freight rates by comparing carrier pricing and service levels.
  • LTL Carrier Coordination : Establish and maintain strong working relationships with LTL carriers to optimize service and costs.
  • Freight Scheduling : Plan, schedule, and dispatch shipments to ensure on-time delivery.
  • Tracking & Tracing Freight : Monitor shipments, provide updates to customers, and address any transit issues proactively.
  • Filing Claims : Process and track freight claims, ensuring proper documentation and resolution.
  • Data Entry : Maintain accurate shipment details, carrier information, and customer records in company systems.
  • Customer Relationship Management : Develop and nurture relationships with existing customers to foster repeat business.
  • Cold Calling New Customers : Conduct outbound calls to generate new business opportunities and expand customer base.
  • All Other Duties as Assigned : Support additional logistics functions as needed to ensure operational efficiency.

Qualifications & Skills

  • Experience in LTL logistics, freight brokerage, or transportation management.
  • Strong understanding of LTL pricing, freight classifications, and carrier networks.
  • Excellent communication, negotiation, and problem-solving skills.
  • Proficiency in logistics software and Transportation Management Systems (TMS).
  • Ability to multitask, prioritize, and work in a fast-paced environment.
  • Detail-oriented with strong organizational and data entry skills.
  • Proficiency in Microsoft Office Suite (Excel, Word, Outlook).

    • Education & Experience

  • High school diploma or GED required; a degree in Logistics, Supply Chain, or a related field is preferred.
  • Minimum two years of experience in LTL freight management or a similar role is a plus.

    • Why Join Us?

  • Competitive salary and benefits package.
  • Opportunities for career growth and advancement.
  • Collaborative and supportive work environment.

    • Benefits

  • 401(k) matching
  • Dental Insurance
  • Employee assistance program
  • Flexible spending account
  • Health Insurance
  • Life insurance
  • Paid time off
  • Referral program
  • Vision Insurance
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    Logistic Specialist • Erie, PA, US

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