Warehouse Supervisor

Job Description

Job Description

Job Title : Warehouse Supervisor

FLSA Status : Exempt

Reports To : Warehouse Manager

Shift : 6 : 00PM-2 : 30AM

POSITION SUMMARY : The Warehouse Supervisor is responsible for ensuring the operational success of assigned area and / or customer. This is achieved by driving efficient use of labor and following internal processes. This role is focused on providing our customers with an exemplary level of service by driving inventory accuracy, warehouse organization, task prioritization, and staff leadership.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

• Drives teamwork within the workforce to ensure productivity targets are met.
• Trains staff and monitors their performance, progress, and service levels.
• Responsible for general administrative duties such as providing timely responses to inquiries, timecard management and submittal, entering productivity, etc.
• Responsible for hiring, onboarding, daily management, performance management, promotion / demotion, coaching and discipline processes for assigned employees up to and including termination.
• Identifies key team members that can be cross trained for promotion opportunities. Actively "build their bench" so associates are ready for next opportunities as our organization grows.
• Promotes SOPs, follows processes and drives high attention to detail to ensure customer needs are met / exceeded daily.
• Assists Operations team by investigating and resolving customer concerns and general support inquiries.
• Oversees customer inventories, monitors orders and shipments.
• Ensures quality, delivery and budget objectives are met / exceeded.
• Provides recommendations for warehouse operations to improve by focusing on process workflow, personnel and space requirements, equipment and layout.
• Produces regular reports and statistics on a daily, weekly, and monthly basis.
• Completes other duties as assigned by Operations Team.

"THE PERSON" | MINIMUM REQUIREMENTS :

KEY ATTRIBUTES :

REASONS TO COME WORK FOR SMART :

At Smart we offer a wide range of employee benefits including, but not limited to :

Smart Warehousing is an equal opportunity employer. We are committed to creating a diverse and inclusive environment, and do not discriminate based on race, age, gender, national origin, religion, sexual orientation, status as a protected veteran, or status as an individual with a disability as well as all other characteristics and qualities protected by federal, state, or local law.

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