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Key Accounts Director (Remote)

Key Accounts Director (Remote)

CrowdStrike, Inc.Austin, Texas, United States
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About the Role :

The Key Accounts Director directly sells enterprise security software, managed services and consulting solutions across the breadth of the CrowdStrike's portfolio. This role develops and owns the relationship within assigned accounts and maximizes CrowdStrike's revenue and footprint within them. Incumbents effectively collaborate with other teams, including internal Sales Engineering, Professional Services, Marketing, Partner Alliances, Finance and Customer Support teams, as well as external parties such as Global System Integrators, Technology Alliance Partners and Channel Partner firms.

This role is open to qualified candidates located in CA, AZ, CO, WA (Western US states).

What You'll Need :

  • Advanced level of expertise in field sales, account development and a demonstrable track record of over achieving sales goals.
  • Deep security industry knowledge with an ability to comprehend , synthesize and articulate how CrowdStrike can address customers current and future business challenges.
  • Exudes confidence and demonstrated experience with presentations, customer service, financial / business acumen, and negotiation skills at senior-most levels of customer engagement.
  • Deep understanding of assigned accounts including overall business objectives, technical landscape, Executive / Board of Director personas.
  • Authoritative leader by example on assigned accounts and compels others to get on board.
  • Ability to mentor others at consultative effectiveness and establishing trust with internal and external customers.
  • Thorough knowledge of sales methodologies, techniques and the sales lifecycle of security software solutions, software business value concepts, and company products.

What You'll Do :

  • Expands sales within existing and / or new accounts while building relationships with key decision makers.
  • Develops and executes a strategic and comprehensive business plan for each account, including identifying core customer requirements and mapping the benefits of CrowdStrike's solutions to customer business requirements.
  • Timely documentation within CRM / Marketing software of customer contact and activity data is required of this role (e.g. names, titles, contact information, opportunity value, product information, sales stages, probability, business pain, firm-future commitments, etc.).
  • Accountable for accurate forecasting, regular quarterly revenue delivery, and the implementation of agreed account and business plans.
  • Collaborate with Marketing to develop an effective plan for the accounts, to include events and roadmap sessions.
  • Promote CrowdStrike's products, maximizes brand recognition and mindshare at all levels, and publicizes success stories.
  • Provide customer feedback to internal stakeholders for product, systems, and process improvements.
  • At this level, incumbents will have deep subject matter expertise in selling the company's products and services.
  • Assigned accounts are the largest and / or the most complex in nature.
  • Incumbents are expected to maintain key relationships, sell-to and interact regularly with the senior-most customer executive and CXO-level decision makers.
  • Education & Experience

  • BA / BS degree or equivalent educational background is preferred.
  • Minimum 15+ years of relevant professional experience.
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    Key Account Director • Austin, Texas, United States

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