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Customer Resolution Specialist
VirtualVocationsAppleton, Wisconsin, United Statesjob_description.job_card.variable_days_ago
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- serp_jobs.job_card.full_time
job_description.job_card.job_description
A company is looking for a Customer Resolution Specialist that is fully remote.
Key Responsibilities
Perform adjustments and contractual write-offs as applicable
Resolve customer service inquiries related to billing, payment issues, and authorization for treatment
Collect self-pay balances by contacting patients and arranging payment plans
Required Qualifications
High School diploma or GED equivalent
3 years of progressively responsible and directly related work experience
Knowledge of government / non-government payer requirements and reimbursement rules
Familiarity with medical terminology and coding practices
Certification as a Certified Rev Cycle Rep (CRCR) is preferred
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Resolution Specialist • Appleton, Wisconsin, United States
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