Universal Banker

Avidia Bank

Equal Employment Opportunity / M / F / disability / protected veteran status

Description :

The Mobile Banker position requires the ability to travel to any of the nine branches in our network including Hudson, Marlborough, Westborough, Framingham, Leominster, Shrewsbury, Northborough and Clinton. Experienced relationship bankers will be considered for higher level positions

Overview :

Proactively explores customer needs and recommends solutions to expand and retain retail and business relationships. Performs a wide variety of transactions to service customers in conformance with established Bank policies and procedures. Contributes to the fulfillment of branch and company goals and objectives.

Primary Responsibilities :

Performs any functions necessary, within scope of authority and expertise, to provide the highest level of service and responsiveness to customers :

• Provide efficient, effective and courteous customer service while performing a variety of transactions including processing deposits, withdrawals, payments, cashing checks, processing credit card cash advances, etc.
• Assist customers with account inquiries, changes, and updates, including address changes, debit card replacements, and online banking support.
• Educate customers on available banking products and services, identifying opportunities to deepen relationships by making referrals and sales in line with established targets.
• Open new consumer checking, savings, and other deposit accounts while ensuring compliance with bank policies and regulatory requirements.
• Represent the Bank in the communities it serves by participating in civic / community organizations to assist in brand awareness and supporting the Banks mission of being a dedicated and responsible corporate citizen.

Other Responsibilities :

Requirements :

Avidia Bank is an Equal Opportunity Employer / Veterans / Disabled

Member FDIC / DIF

PM21

PI007b35499fda-29952-38693898