Service Designer

Our client, a leader in financial tax software , is looking to hire a Service Designer This is a hybrid role that will be onsite 3x per week in Mountain View, CA.

This job is a 6-month W2 contract role with benefits & paid holidays!

As a Service Designer , you will be responsible for leading the scoping, planning, and delivery of service design projects for mid-market customers. You'll have the chance to bring your expertise in Service Design to drive vision and strategy for a fast-paced, multi-faceted environment in the SaaS world!

Responsibilities

• Design experience or ecosystem maps, user journeys and service blueprints, interaction models, process flows, storyboards, and prototypes
• Clearly articulate an end-to-end service and experience to teams across the organization to achieve broad understanding, buy-in, and alignment
• Identify common patterns and behaviors across services, using this information to create durable and reusable solutions
• Foster strong cross-functional relationships with the research and design teams and other units such as service experience management, business system analytics, product management, and service delivery

Desired Skills & Experience

Motion Recruitment Partners is an Equal Opportunity Employer, including disability / vets. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under Motion Recruitment Employment Accommodation policy. Applicants need to make their needs known in advance.