Technical Support Specialist

Base pay range

$60,000.00 / yr - $80,000.00 / yr

About us

Founded in 2020, Regal is the AI Agent Platform. Regal gives every company the tools to transform customer communications with delightful AI Agents that are connected to your data, easy to customize and monitor, always-available, and ready to take action. Power better support, sales and operations – with way less effort. Our founders, Alex Levin and Rebecca Greene helped build Angi (Angie\'s List, HomeAdvisor and Handy) to over $1.5B in revenue. Based in Manhattan, we're building an in-person culture of entrepreneurs who want to win and build something meaningful. We're backed by top investors including Founder Collective, Homebrew and Emergence Capital. Come join us as we create a category-defining company, and follow Regal\'s company page on LinkedIn to stay up-to-date on our journey and current job openings! We're moving fast, and the numbers speak for themselves :

• Partnered with enterprise brands like Google, AAA, Ro, Coursera
• Raised $82M (top tier investors including Emergence & Homebrew)
• Completed 250MM+ calls
• Driven $5B revenue for customers
• Built amazing NYC (NoMad) in office culture

About the role

Join Regal to build a world-class support experience with our growing Technical Support team. In this role, you will respond to and resolve customer tickets with Regal's event-driven communications platform.

About you

Benefits & perks

Position location & offices

This position is only available in New York City. Hybrid roles are required in office Tue / Wed / Thu and office optional Mon / Fri.

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