Compliance Officer
ExecRecruitmentTampa, FL, USjob_description.job_card.variable_days_ago
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job_description.job_card.job_descriptionCommunicate verbally and in writing appropriately Read and interrupt Florida statutes Previous experience working with the public in a professional work environment Exceptional organizational skills Commit to the project time line Skill Matrix : Ability to speak and understand English Required High school diploma Required Excellent written and oral communication with the public Required Ability to read and interrupt Florida State Statues Required 1 Years Experience working with the public in a professional work environment Required 3 Years Experience working with the public and analyzing complaints Required 1 Years Experience using Versa Highly desired Experience using OnBase system Highly desired Please apply on our secured job site at <
Job Title :
- Compliance Officer Location : Tampa, FL CANDIDATE RESPONSIBILITIES : Contact constituents / complainants to discuss the details of the complaints that are filed.
- Read state statute and compare with complaints to analyze the issue.
- Communicating with the public, so good customer service skills are a MUST.
- Advise complainant of the Division’s jurisdiction and that the case is being closed and for what reason.
- Provide any resources or referrals, as appropriate.
- Send a written correspondence to the complainant once approved by the supervisor.
- Close the case out by adding the appropriate codes / activities / statues in Versa.
- Document the actions in the OnBase system.
CANDIDATE REQUIRED SKILLS :
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Compliance Officer • Tampa, FL, US
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