Client Success Manager Spectrum Billing Solutions is an industry-leading Revenue Cycle Management (RCM) company for healthcare organizations.
We are looking for a RCM Client Success Manager to join our growing team.
The ideal candidate is a self-motivated, tenacious and purpose-driven individual with the passion to help our clients achieve success.
If you are looking for a rewarding position where you can work with industry experts at a company with an engaging, transparent and growth-oriented culture, this position is for you.
This is a remote or office / home hybrid position.
Responsibilities include :
- Foster and develop strong client relationships.
- Serve as primary point of contact for client communications.
- Work cohesively with internal Revenue Cycle Management (RCM) team.
- Maintain understanding of RCM functions and workflows.
- Serve as client partner and liaison while effectively collaborating with team members.
- Identify needs of clients and opportunities for improvement.
- Participate in presentations to prospective clients.
- Manage new client implementations.
- Attend company-wide and team-specific meetings.
- Participate in marketing and business development strategy.
Requirements :
3+ years of client relationship management and / or business development experience.Healthcare and RCM experience preferred.Master’s Degree or equivalent experience.Excellent oral and written communication skills.Proficiency in Microsoft Office including Word, Excel and PowerPoint.Self-starter, comfortable in a deadline-oriented environment.Detail-oriented and takes pride in delivering quality work.Demonstrated skills in delivering results.At Spectrum, you receive :
A close-knit team of talented and skilled individuals.Growth opportunities within the organization.Competitive salary and bonus.Healthcare benefits including Medical, Dental and Vision. 401K with Employer Match.Flexible PTO Powered by JazzHR