Synchrony is hiring : AVP, Associate Creative Director in Chicago

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Role Summary / Purpose :

Synchrony is continuing to build a world class creative organization committed to driving results with our retail and payments partners while also delivering leading customer experiences. We are seeking an Associate Creative Director with a passion for creating award-winning work to join Goldmind, Synchrony’s in-house creative agency. Our ideal candidate is a strong creative thinker as well as a natural collaborator, storyteller, and a strong creative leader. The Associate Creative Director solves problems in collaboration with creative directors, art directors, clients, copywriters, designers, developers, and account team members. Key responsibilities include leading a team, directing their work, executing and elevating the creative for business platforms across Synchrony that focus on B2B and B2C audiences.

JOB_POSTING-3-70906-8

Job Description

Role Summary / Purpose :

Synchrony is continuing to build a world class creative organization committed to driving results with our retail and payments partners while also delivering leading customer experiences. We are seeking an Associate Creative Director with a passion for creating award-winning work to join Goldmind, Synchrony’s in-house creative agency. Our ideal candidate is a strong creative thinker as well as a natural collaborator, storyteller, and a strong creative leader. The Associate Creative Director solves problems in collaboration with creative directors, art directors, clients, copywriters, designers, developers, and account team members. Key responsibilities include leading a team, directing their work, executing and elevating the creative for business platforms across Synchrony that focus on B2B and B2C audiences.

Our Way of Working

We’re proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events.

Essential Responsibilities

Responsible for concepting, executing, and directing a wide range of creative projects including marketing campaigns, social media, web pages, presentations, emails, display ads and in-person experiences.

Collaborate with fellow creatives and outside vendors as required to exceed expectations on projects

Manage, grow, support and lead creative team members by sharing knowledge, encouraging collaboration and inspiring bold creative thinking that elevates the work

Present creative work to team members including creative director, account managers, clients and executive leadership

Conduct and participate in creative reviews while delivering direct feedback focused on project goals

Align vision with, and conduct responsive communication with manager / creative director

Work with account and project managers to ensure project objectives are clearly outlined and appropriate time is allocated

Ability to uncover insights and make strong connections with creative work in the Health & Wellness industry

Follow budgets, timelines and internal processes for each project while advocating for needed changes to improve outcomes

Deliver creative solutions that impact both brand metrics and business outcomes.

Perform other duties and / or special projects as assigned

Qualifications / Requirements

Bachelor’s Degree OR in lieu of degree, a high school diploma and 8+ years of work experience in digital design and / or video in an advertising agency, digital agency, or video production company.

A minimum of 5+ years of professional delivering integrated and digital projects, advertising / digital agency experience coordinating interactive digital content from initial stage to final execution within ether an agency or in-house creative group.

Experience with Adobe Creative programs and Figma.

Must be comfortable within a fast-paced digital production environment.

Ability to travel occasionally for business needs – up to 5%.

M U S T PROVIDE A PORTFOLIO / WORK SAMPLES TO BE CONSIDERED FOR THE ROLE.

Desired Characteristics

Bachelor’s Degree in advertising, graphic design, communications, digital media, or related field

Experience in B2B with a focus in on integrated-campaign building, social media and conceptual thinking

Work hours based on East Coast Time Zones Business Hours.

Mastery of Adobe Creative programs and Figma

Figma experience strongly preferred.

Ad Agency experience or in house agency experience is preferred.

Experience developing creative solutions for the Health & Wellness Industry or Financial Service (fintech / financial or credit card) industry

Strategic, innovative, and conceptual thinker with strong digital experience

Strong leadership skills, great collaborator and experience directly managing creative teams

Excellent communication and presentation skills

Flexible, fast thinker that exhibits poise in critical or stressful times

Takes initiative and is a self-starter

Strong creative problem-solver

Ability to work independently

Passionate and creative, inspired by new trends and emerging technologies

Mastery of Adobe Creative programs and Figma

Proficient in MS Office applications (Word, PowerPoint, and Excel)

Graduate degree preferred.

Grade / Level : 11

The salary range for this position is 90,000.00 - 155,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance.

Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.

Salaries are adjusted according to market in CA, NY Metro and Seattle.

Eligibility Requirements

You must be 18 years or older

You must have a high school diploma or equivalent

You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process

You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.

New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations).

Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Our Commitment

When you join us, you’ll be part of a diverse, inclusive culture where your skills, experience, and voice are not only heard—but valued. We celebrate the differences in all of us and believe that our individual, unique perspectives is what makes Synchrony truly a great place to work. Together, we’re building a future where we can all belong, connect and turn ideals into action. Through the power of our 8 Diversity Networks+, with more than 60% of our workforce engaged, you’ll find community to connect with an opportunity to go beyond your passions.

This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.

Reasonable Accommodation Notice

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time

Job Family Group

Marketing

Seniority level Seniority level Not Applicable

Employment type Employment type Full-time

Job function Job function Finance

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