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Programs Coordinator
Programs CoordinatorPali Mountain • Running Springs, CA, USA
Programs Coordinator

Programs Coordinator

Pali Mountain • Running Springs, CA, USA
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Programs Coordinator , Pali Retreat

About Pali

Pali Mountain is a premier outdoor education and conference center set in a beautiful natural environment. We deliver tailored experiential programs, including team building, leadership development, and personal growth workshops for corporate groups, schools, and organizations. Our adventure activities- ropes courses, climbing, and outdoor challenges-are paired with expert facilitation and exceptional guest services, creating a safe space for skill-building and trust. Our passionate staff drive impactful experiences, ensuring seamless events that exceed expectations. Pali's inclusive, innovative culture values respect and continuous learning, offering a rewarding workplace for professional growth and meaningful impact .

Overview

The Program Coordinator position at Pali Retreat is a key leadership role dedicated to delivering engaging, safe, and high-quality programs at our premier outdoor education and conference center. This position blends hands-on facilitation, team mentorship, and logistical coordination to ensure activity areas are prepared, staff are supported, and guests enjoy exceptional experiences. As a bridge between program leadership and frontline staff, the Program Coordinator sets the tone for professionalism, energy, and creativity, mentoring Activity Specialists, maintaining program consistency, upholding safety standards, and fostering a positive team culture reflective of Pali Mountain's values.

Key Responsibilities

  • Program Operations

Support daily program execution, including equipment setup / breakdown, site preparation, and time management.

  • Manage real-time activity schedules, staff assignments, and session flow during high-volume programming.
  • Provide on-the-ground leadership to ensure smooth and timely program operations.
  • Support conflict resolution among staff or guests, escalating issues to upper leadership when appropriate .
  • Step into support roles as needed, including guest hosting, mealtime coverage, or assisting at high-need activity stations.
  • Anticipate material or staffing needs for high-volume weekends or special events , coordinating with leadership for resource allocation.
  • Observe programming in real-time, reporting trends, challenges, and successes to the Programs Manager and Director.
  • Program Development

    • Identify inefficiencies in daily logistics and recommend solutions to streamline systems, communication, or scheduling.

  • Collaborate with the Programs Manager to create and manage Project Time during downtime.
  • Work with logistics and leadership teams to anticipate needs and enhance camp operations.
  • Provide field-based insights to improve activity design, guest flow, and group engagement strategies.
  • Support leadership and staff with various tasks to drive program success.
  • Staff Management

    • Serve as a mentor and resource for Activity Specialists, guiding them on activity delivery, safety, and guest interaction.

  • Problem-solve day-to-day program issues and deliver materials to staff as needed.
  • Foster a supportive, collaborative team culture, addressing concerns and resolving conflicts effectively.
  • Perform other duties as assigned.

    • Qualifications

  • Energetic, professional leader with strong organizational and mentoring skills.
  • Adept at managing real-time challenges in a fast-paced, dynamic environment.
  • Excellent communicator, capable of guiding staff and enhancing guest experiences.
  • Passionate about experiential programming, safety, and fostering a collaborative team culture.
  • Experience in program facilitation, team leadership, or hospitality is a plus.

    • Salary and Benefits

  • Salary : $18.00–$22.00 / hr
  • Schedule : Full-time, Wednesday–Sunday
  • Benefits :

    • 50% of medical and dental benefits paid

  • Paid vacation, holidays, and sick leave
  • Compensation paid on the 10th and 26th of each month, with applicable federal, state, and local taxes deducted
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    Program Coordinator • Running Springs, CA, USA

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