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IT / OT Infrastructure Engineer

IT / OT Infrastructure Engineer

Sunrise SystemsPortsmouth, New Hampshire, United States
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Job Title : IT / OT Infrastructure Engineer

Location : Portsmouth, NH 03801

Duration : 12 months with possibility of extension

Position Type : Hourly contract Position (W2 only)

Job Description Summary :

  • The Infrastructure Engineer is responsible for planning and designing the services and solutions in collaboration with the service provider and mapping the business requirements to systems / technical requirements to ensure they are in line with Standards, Architecture, quality and security requirements. A focus of the role will be IT Infrastructure in the OT context (shopfloor, building management systems, laboratory systems, etc.).
  • This position operates within the IT Infrastructure function and serves as a technical engineer spanning various infrastructure domains. As a member of the Global Infrastructure team, this role offers support to all client sites.
  • The position ensures service provider quality by managing relevant services through definition of KPIs, SLAs and associated measurements and reporting.
  • Furthermore the role holder ensures that good IT practices, including good Documentation practices, IT security and change management practices are constantly adhered to.

Job Description :

  • Communication and stakeholder management skills
  • Fluent in English
  • University degree actual or working style
  • Ability to define, select, implement and manage standards and associated services.
  • Ability to manage service provider, including definition of KPIs, measuring service quality and outcomes
  • Abillity to contribute to architecture blueprints, in e.g. the OT area
  • Ability to contribute to appropriate documentation, including e.g. processes, configuration documents, designs.
  • Hands on experience in multiple technologies and infrastructure areas, such as :
  • Defining service and technical solution requirements
  • Cisco switches and Wireless controllers
  • Hypervisors, such as Vsphere and AHV
  • Infrastructure and testing as a Code knowledge highly desired (e.g. Kubernetes, Docker, Podman)
  • Senior Linux knowledge is highly desired
  • Senior Windows Server knowledge is a must
  • Automation of infrastructure tasks
  • Active Directory
  • Backup technologies, ideally Veeam and Acronis
  • Disaster recovery
  • PowerShell / Bash skills
  • Basic Citrix and Windows Remote Desktop Services skills
  • Storage and File services
  • Database knowledge is highly desired

    • Education

  • Bachelor - Field of Study - Information Technology - Required
  • Master - Field of Study - Information Technology - preferred

    • Skills

  • Strong customer service ethic
  • Can drive cultural and technological disruption
  • Ability to perform cross technical Root cause analysis and define associated measures.
  • Able to work independently and make educated decisions to provide quick solutions to problems
  • Ability to prioritize and quickly resolve issues
  • Excellent analytical and problem-solving skills
  • Effective prioritization and project management skills
  • Ability to anticipate risks and devise solutions in the moment
  • Deep technical infrastructure knowledge
  • Understand ITIL model and metrics for Service Delivery
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    Infrastructure Engineer • Portsmouth, New Hampshire, United States

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