Insurance Follow Up Rep

Job Description

Job Description

Insurance Follow Up Rep | Tulsa OK

$19-$24 Per Hour

Remote / Hybrid

Job Summary

Responsible for ensuring accurate and timely payment of patient claims. Manages billing work queues, aged accounts, and claim follow-ups. Handles claim denials, resubmissions, and appeals as needed.

Essential Duties

• Manage work queues and follow up on aging claims to ensure timely payments.
• Verify billing data for accuracy and correct any errors.
• Review and address denied claims; file appeals when necessary.
• Follow up on unpaid accounts and escalate unresolved issues per guidelines.
• Document all account activity and maintain accurate records.
• Audit patient accounts for discrepancies and process adjustments as needed.
• Answer phone calls, respond to patient billing questions, and relay account information.
• Maintain patient confidentiality and protect sensitive information.
• Provide professional customer service and respond promptly to requests.
• Support the organization’s mission and values in daily work.
• Perform additional duties as assigned.

Minimum Qualifications

Skills and Abilities

Physical Requirements

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