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Pharmacy Support Specialist
Pharmacy Support SpecialistCareer Opportunities • Nashville, TN, US
Pharmacy Support Specialist

Pharmacy Support Specialist

Career Opportunities • Nashville, TN, US
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Job Description

Job Description

Description :

This individual will support the Customer Service, prior authorizations, and other needs of the TruCard Product and Pharmacy team.

  • Resolve and log all inbound member or client concerns
  • Complete administrative tasks related to prior authorizations and appeals
  • Support clinical team in prior authorization case reviews
  • Support clinical team with outbound member and provider calls
  • Perform additional projects and tasks as needed

Requirements :

Qualifications and skills :

  • Competitive candidates will have a minimum of 2 years experience in PBM operations, including medical necessity or prior authorization case reviews
  • Candidates without PBM experience will be considered if they have leadership experience, e.g. team lead or trainer, or experience with special projects, e.g. inventory management
  • Fast learner and interested in potential growth opportunities as the product roles expand
  • Excellent verbal and written communication skills a must
  • Pharmacy technician experience preferred
  • PBM experience preferred
  • A track record of fostering collaboration, resolving conflicts, and managing projects is preferred.
  • Excellent technical skills in Google Work products (Docs, Drive, Slides) and Microsoft (Word, PPT, Excel)
  • Company Standard Requirements :

  • Ability to work well with others in a collaborative environment
  • Ability to get things done with resources you don’t control
  • Willingness to admit you don’t know and ask for help
  • Exhibit constant curiosity and a drive to problem solve
  • Exhibit desire to learn and grow on a continuous basis
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    Pharmacy Specialist • Nashville, TN, US

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