Customer Service Representative

Job Description

Job Description

Customer Service Representative

APPLY ONLINE OR IN PERSON TODAY!

Come Join Our Team at JB Hawks!

JB Hawks is a growing retail tobacco and vape chain with locations across Illinois and Missouri.

Our Mission : Pleasing our customers with low prices, the best selection, and instant service in a clean, well-merchandised store.

About the Role

We’re looking for Customer Service Representatives with energy, reliability, and a strong work ethic. Our team members look sharp, bring a positive attitude, and go the extra mile to make regular customers feel like family—and new customers feel like regulars.

As a Customer Service Representative, you will :

Greet and assist customers with friendly, instant service

Operate the point-of-sale system accurately

Help customers with product questions and purchases

Stock shelves and maintain store cleanliness

Take ownership of creating a safe, professional, and welcoming environment

What We Offer

Competitive pay with annual raises

Team Member bonus program

401(k) with company match

Paid training and growth opportunities

Leadership and management skills training

Employee discount

At JB Hawks, hard work is recognized and rewarded. We are a merit-based culture that values creativity, teamwork, and service.

Discount

• Selection
• Service – That’s how we roll!

Job Type : Part-time

Work Location : In person