Talent.com
Customer Service Representative
Customer Service RepresentativeTEKsystems • Cypress, CA, US
serp_jobs.error_messages.no_longer_accepting
Customer Service Representative

Customer Service Representative

TEKsystems • Cypress, CA, US
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Job Opportunity : Early Collections, Customer Service, and Funding / Data Entry Representatives

Join a dynamic team where your communication skills, customer service mindset, and attention to detail make a real impact. We’re hiring for multiple entry-level roles supporting automotive financial services. Whether you're helping customers stay on track with payments, resolving service inquiries, or processing loan data, your work will help drive customer satisfaction and operational success.

Open Positions

Early Collections Representatives (ECARS)

  • Contact customers 5–29 days past due on auto payments to resolve delinquency.
  • Handle 150+ inbound / outbound calls daily.
  • Use empathy and problem-solving to understand reasons for delinquency and offer tailored solutions.
  • Negotiate payment arrangements and conduct light skip tracing to support account resolution.

Customer Service Representatives

  • Answer 60+ incoming calls daily to assist with payments, payoffs, title work, and general inquiries.
  • Identify root causes of customer issues and provide effective resolutions.
  • Document account activity clearly and accurately.
  • Balance call volume with quality service and meet deadlines for assigned tasks.
  • Funders / Data Entry Specialists

  • Process new loans, update loan statuses, and close out completed loans.
  • Ensure accuracy and timeliness in data entry and loan documentation.
  • Core Responsibilities Across All Roles

  • Manage time effectively to balance call volume and quality.
  • Organize resources and references to maximize efficiency.
  • Document customer interactions with clarity and professionalism.
  • Maintain a positive, team-oriented attitude.
  • Be punctual and ready to work at the start of each shift.
  • Required Skills & Qualifications

  • Strong verbal and written communication skills.
  • Proficiency in Microsoft Office and general computer use.
  • Excellent organizational and multitasking abilities.
  • Problem-solving mindset and team player attitude.
  • Minimum of an Associate’s Degree .
  • Preferred Qualifications

  • Experience in a call center or collections environment.
  • Bilingual in Spanish, Korean, or Mandarin .
  • Negotiation skills and financial services experience.
  • Experience Level

  • Entry-Level – Ideal for recent graduates or professionals looking to grow in customer service or financial operations.
  • Pay and Benefits

    The pay range for this position is $22.00 - $22.50 / hr.

    Eligibility requirements apply to some benefits and may depend on your job

    classification and length of employment. Benefits are subject to change and may be

    subject to specific elections, plan, or program terms. If eligible, the benefits

    available for this temporary role may include the following :

  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off / Leave (PTO, Vacation or Sick Leave)
  • Workplace Type

    This is a fully onsite position in Cypress,CA.

    Application Deadline

    This position is anticipated to close on Oct 24, 2025.

    h4>

    About TEKsystems :

    We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

    The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

    About TEKsystems and TEKsystems Global Services

    We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

    The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

    serp_jobs.job_alerts.create_a_job

    Customer Service Representative • Cypress, CA, US

    Job_description.internal_linking.related_jobs
    Behavioral Health Customer Service Representative

    Behavioral Health Customer Service Representative

    VirtualVocations • Orange, California, United States
    serp_jobs.job_card.full_time
    A company is looking for a Customer Service Representative aligned with the Behavioral Health team.Key Responsibilities Takes inbound calls from members and provides effective answers to their qu...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Customer Service Representative

    Customer Service Representative

    WPS • Torrance, CA, United States
    serp_jobs.job_card.full_time
    Job Title : Customer Service Representative.Reports to : Customer Service Manager.Administrative Support Workers.Department : Customer Service Team. As a Customer Experience Representative at WPS, you ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Remote Customer Service Representative

    Remote Customer Service Representative

    VirtualVocations • Carson, California, United States
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    A company is looking for a Remote Customer Service Representative.Key Responsibilities Respond promptly and accurately to customer inquiries via phone, email, chat, and social media Resolve cust...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Customer Service Representative

    Customer Service Representative

    Konnect Resources, LLC • Costa Mesa, CA, US
    serp_jobs.job_card.full_time
    Customer Service Representative – B2B / Dealer Support.Temp (Covering Leave Until End of December).Monday–Friday; flexible start at 6 : 00 AM or 7 : 00 AM. A well-known tire manufacturer wit...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Georgia Healthcare Customer Service Representative

    Georgia Healthcare Customer Service Representative

    VirtualVocations • Irvine, California, United States
    serp_jobs.job_card.full_time
    A company is looking for a Customer Service Healthcare Representative in Georgia.Key Responsibilities Assist customers with healthcare inquiries, including insurance plan reviews and appointment ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Customer Service Representative

    Customer Service Representative

    Shield HealthCare • Santa Fe Springs, CA, US
    serp_jobs.job_card.full_time
    Since 1957, Shield Healthcare has provided high-quality healthcare services while focusing on customer satisfaction and employee achievement. We are dedicated to fulfilling the medical supply needs ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Customer Service Sales Representative

    Customer Service Sales Representative

    iStaff Pros • Redondo Beach, CA, US
    serp_jobs.job_card.full_time +1
    We’re seeking an ambitious, hardworking and friendly.Customer Service Sales Representative.Redondo Beach, CA! Our family owned agency prides themselves in providing top level customer service...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Customer Service Representative

    Customer Service Representative

    Vaco by Highspring • Newport Beach, California, United States
    serp_jobs.job_card.full_time
    We are seeking a detail-oriented and customer-focused.Customer Service & E-Commerce Order Entry Specialist.This role plays a key part in ensuring smooth day-to-day operations by processing online o...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Healthcare Customer Service Representative

    Healthcare Customer Service Representative

    VirtualVocations • Torrance, California, United States
    serp_jobs.job_card.full_time
    A company is looking for a Healthcare Customer Service Representative - Remote.Key Responsibilities Connect with customers via phone / email / chat / social media to resolve inquiries Calmly de-escala...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Customer Service Representative

    Customer Service Representative

    VirtualVocations • Garden Grove, California, United States
    serp_jobs.job_card.full_time
    A company is looking for a Customer Service Representative to assist members with prior authorization processes and inquiries. Key Responsibilities Answer 50-70 incoming calls daily, addressing me...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Senior Customer Service Representative

    Senior Customer Service Representative

    VirtualVocations • Orange, California, United States
    serp_jobs.job_card.full_time
    Customer Service Representative.Key Responsibilities Receive and respond to incoming calls regarding policy document requests, billing inquiries, and renewals Review and set up new or renewal po...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Bilingual Customer Service Representative

    Bilingual Customer Service Representative

    VirtualVocations • Long Beach, California, United States
    serp_jobs.job_card.full_time
    A company is looking for a Bilingual Customer Service Representative (Fluent in French).Key Responsibilities Responds to phone and email inquiries in French, providing information on insurance an...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Customer Service Support Representative

    Customer Service Support Representative

    VirtualVocations • Corona, California, United States
    serp_jobs.job_card.full_time
    A company is looking for a Client Customer Service Support Representative to join their team remotely.Key Responsibilities Manage inbound and outbound calls, averaging 50-60 calls per day Follow...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Customer Service Representative

    Customer Service Representative

    TEKsystems • Cypress, CA, United States
    serp_jobs.job_card.full_time
    A renowned company is seeking Customer Service professionals to join their team.This role can offer you fantastic growth potential, an excellent company culture, and excellent benefits.Consistently...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Field Service Representative

    Field Service Representative

    VirtualVocations • Carson, California, United States
    serp_jobs.job_card.full_time
    A company is looking for a Field Service Representative.Key Responsibilities Perform general field service repair and maintenance activities for customers Resolve operational issues in the field...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
    Customer Care Representative

    Customer Care Representative

    VirtualVocations • Huntington Beach, California, United States
    serp_jobs.job_card.full_time
    A company is looking for a Rep 2, Customer Care.Key Responsibilities Verify and document new patient insurance coverage and coordinate costs for supplies Contact insurance carriers to request pr...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Customer Service Representative

    Customer Service Representative

    Partners In Diversity, Inc. • Torrance, CA, US
    serp_jobs.job_card.full_time
    NEXT CLASS STARTING IN November 2025.We are seeking highly skilled Call Center Customer Service Representatives to join our client's team located in the Torrance area.This position is responsib...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Patient Service Representative

    Patient Service Representative

    VirtualVocations • Long Beach, California, United States
    serp_jobs.job_card.full_time
    A company is looking for a Patient Service Representative.Key Responsibilities : Manage a high volume of incoming patient calls, screening inquiries and directing them as necessary Initiate reque...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Customer Success Representative

    Customer Success Representative

    VirtualVocations • Signal Hill, California, United States
    serp_jobs.job_card.full_time
    A company is looking for a Customer Success Representative to perform customer service activities for internal and external customers. Key Responsibilities : Coordinate responses from internal stak...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Customer Service Representative

    Customer Service Representative

    TTEC • Irvine, CA, US
    serp_jobs.job_card.full_time
    Your potential has a place here with TTEC’s award-winning employment experience.As a Customer Service Representative - Retail or Contact Center working onsite in Irvine, CA, you’ll be a part of bri...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted