Manager, Warehouse Operations

Warehouse Operations Manager

Airbus Helicopters is looking for a Manager, Warehouse Operations to join our Material Management Team based in Grapevine, TX.

In support of Warehouse Operations, you will plan, organize and provide managerial direction to personnel performing receiving, stocking, picking, packing and shipping of materials. This includes planning, distribution of labor, inventory control, production control training, problem resolution, exporting functions and customer service. Also will assist and lead practical problem solving, issue resolution, continuous improvement activities and processes management to provide operational excellence and being resolution to operational and procedural concerns.

The Procurement team's mission is to acquire indirect goods and services for Airbus commercial aircraft and helicopters, playing a major role in generating value and contributing to the overall competitiveness of the company. Our team members ensure on-time delivery and on-quality of equipment and systems, drawing on their expertise in Industrial, Operations & Quality Management, and strong relationship building skills to problem-solve and proactively mitigate supply chain issues.

A suburb just outside the Dallas-Fort Worth metropolitan area is home to Airbus Helicopters U.S. regional headquarters, where we have more than 1,000 employees. Check out one of the seven professional sports teams that also call Dallas home - you may even see a special, custom Airbus helicopter dedicated to the Dallas Cowboys flying during home games.

How We Care For You

Financial Rewards : Competitive base salary, incentive compensation which may include profit sharing schemes, retirement savings plan and the ability to participate in an Employee Stock Ownership Plan ("ESOP")

Work / Life Balance : Paid time off including personal time, holidays and a generous paid parental leave program.

Health & Welfare : Comprehensive insurance coverage including medical (traditional and high-deductible health plans), prescription, dental, vision, life, disability, Employee Assistance Plan ("EAP") and other supplemental benefit coverages.

Individual Development : Upskilling and development opportunities through our global Leadership University, including unlimited access to 10,000+ e-learning courses focusing on ways to develop your employability, certifications, career path as well as the opportunity to participate in accelerated development programs and both national and international mobility.

At Airbus, we support you to work, connect and collaborate more easily and accessibly. Wherever possible, we support flexible working arrangements to stimulate innovative thinking.

Your challenges :

Daily Activities : 40%

Ensure that all warehousing and distribution functions in Mississippi provide a best in class service to internal and external customers.

Ensure compliance with DOT, OSHA, FAA, ATF, Environmental, Customs, and all other regulations.

Monitor and report on performances metrics to senior leaders to ensure the accomplishment of company goals and activities supporting our customers.

Develop and manage department budgets to minimize expenses and optimize cost savings concepts. Coordinate and track operational expense. Compile and prepare budget analysis and report results.

Recommend to management plans of action regarding the proper handling of materials with specific handling requirements, i.e. explosives, hazardous materials, shelf-life items, etc.

Insure that accurate shipments are completed within established priority standards to meet customer expectations and requirements.

Ensure productivity and accountability from assigned warehouse staff.

Lead problem resolution efforts and recommend plans of actions to prevent them from happening again.

Delegate standard daily scheduling and monitoring tasks to Leads.

Personnel Management : 20%

Monitor individual and team performance to ensure maximum efficiencies are met and individual performance is measured fairly and the same across functions.

Encourage the engagement of the team members and teams.

Recognize good performance, correct performance concerns.

Train and develop department staff inclusive of completion and proper execution of work procedures to ensure coverage is available when needed.

Direct the development of personnel within the organization. Develop on-boarding and ongoing training plans to ensure staff is adequately trained to perform the required tasks as well as ensuring individuals are developed and grow within the organization.

Forecast manpower and equipment required to meet business needs.

Insure after-hours and weekend support is available to respond to AOG and other the FAL requirements.

Conduct periodic performance evaluations; make recommendations for promotion, salary changes, transfers, hiring and corrective actions to include terminations.

Ensure all employees follow workplace safety requirements and address any workplace safety issues or concerns.

Interdepartmental Coordination : 20%

Coordinate with internal and external organizations to ensure best in class support of internal and external customers.

Support US Customs and Foreign Trade Zone teams ensuring all transactions are closed or reconciled daily in accordance with company policy and US Import Regulations.

Continuous Improvement : 20%

Lead process improvement projects to support the warehouse excellence roadmap. Develop, implement, and improve processes and procedures that ensure accurate and effective operations.

Design, develop and implement new material handling concepts to increase efficiency and optimize our current operations.

Additional Responsibilities : Other duties as assigned

Qualified Experience and Training :

Education : Required Bachelor's degree in related business field or equivalent work experience

Preferred Degree or certification in Supply Chain related field

Experience : Required Eight years of experience in distribution, inventory control or related function Three years of experience leading and developing teams

Preferred Five years of leadership experience Prior SAP or similar ERP / WM experience is helpful

Licensure / Certifications : Required Must have, or be willing to obtain, certification in shipping hazardous materials, both IATA and DOT

Preferred Any warehousing, distribution, or planning related certifications

Travel Required : 0% Domestic and International

Citizenship : US Person under ITAR definition (U.S. Citizen, green card holder or person covered under our existing ITAR license)

Clearance : None

Qualified Skills : Knowledge, Skills, Demonstrated Capabilities :

Required Experience promoting a safety culture within the warehouse Able to coach and motivate people Strong understanding of warehouse, inventory control and accounting principles Experience identifying, proposing and completing process improvements in current operations Demonstrated knowledge of import and export regulations along with control of government and customer furnished materials Proficient in logistics software and tools Experience running projects and process changes Basic knowledge of budgetary and accounting principles

Preferred Prior ERP experience with software such as SAP or Oracle Knowledge of warehouse automation

Communication Skills : Required Ability to communicate effectively in verbal and written form in English Strong team building skills Able to communicate company and departmental objectives and directions while encouraging a high level of team engagement and enthusiasm. Shown capability to impart appropriate messages to customers, vendors, peers, subordinates and leadership in a professional, clear and easy to understand manner

Preferred None

Technical Systems Proficiency : Required Proficient in the Microsoft Office or a similar suite of products Experience working in an inventory management system

Preferred Experience working with SAP / ERP in a warehousing organization

Complexity of the Role : Level of Decision Making : Make decisions at an operational level to align the team, tasks, and priorities to meet the stated daily and annual goals of the department. Proactively manage issues (safety, quality, workload...) and determine when they should be elevated to senior management for support. Independently determine proper interdepartmental needs and reach out to those contacts as needed to either provide support or seek support as needed. Lead continuous improvement activities and develop, promote, and implement needed process and policy changes while developing those solutions with the team involved. Make recruiting, training, developmental, disciplinary and continuation of employment decisions for team. Ensure the operations remain in strict compliance with all Ethics and Compliance related topics such as Import / Export Control, Code of Conduct, Safety and Security, etc.

Organizational information : Report directly to the Director, Material Distribution