Designer Job at Valid8 Financial, Inc. in New York

Polimorphic is revolutionizing local and state government services through our AI-powered platform. We've built a comprehensive suite including CRM, workflow, and case management systems, all connected by citizen facing engagement tools. AI sits at the heart of our product - our conversational AI Chatbot and Voice products provide citizens with instant, 24 / 7 access to government, including answering questions, processing requests, and guiding constituents through complex municipal processes. Our products are transforming how tens of millions of citizens connect with their local governments, making services more accessible, responsive, and efficient for everyone in the community.

Role You’ll be part of a fast growing, collaborative and rapid paced team. You’ll research, improve, design and build our AI front desk services and CRM Software that are transforming how local governments and organizations provide service to their communities.

You will drive design end-to-end, from understanding needs to conceptualization, crafting user journeys, and ideation to prototyping, interface design, testing and analytics.

What You’ll Like Human-centered design

Seeing your work have a meaningful impact

Working independently with a bias towards action

Collaborating with a team to find the best solutions

Tackling a range of design challenges across different product areas

Leveraging AI as part of your design process

Building new things from the ground up

The flexible and fast-moving nature of a startup

You should meet us.

Job Responsibilities Conduct user research (remotely and sometimes in person) with clients to uncover needs, pain points, and behaviors, and turn insights into actionable design opportunities

Define user flows, wireframes, and product requirements that balance usability and organizational goals

Design polished, visually compelling interfaces that showcase strong visual design skills and build brand consistency

Apply design patterns, common interaction models, and reusable components to create intuitive, scalable solutions

Evaluate designs through testing and analytics, using insights to refine and improve the user experience

Build and maintain design systems that support consistency, efficiency, and collaboration across teams

Enhance experiences with thoughtful micro-animations and motion design that add clarity, feedback, and delight

Experience and Education 3+ years of experience in UX design

Degree or certification in HCI or UX Design preferred

Proven experience creating UX for complex digital products

Excellent visual and interaction design skills & experience with design systems

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