Principal Application Administrator - Project Assistant

Overview

The New York State Office of Information Technology Services (ITS) is seeking a Principal Application Administrator to design and oversee the implementation of secure and efficient enterprise applications, requiring minimal traditional coding, to meet client agency business needs. The position supports HR systems and enterprise applications, collaborating with stakeholders to gather requirements and work with developers to design, test, and implement features and updates.

Base pay range

$96,336.00 / yr - $121,413.00 / yr

Duties and Responsibilities

• Administer HR systems (e.g., Workday, SharePoint, DocuSign, Angular Forms) with focus on complex configuration, security architecture, advanced workflows and data management.
• Analyze data quality, consistency and integrity across HR reporting and analytics processes.
• Identify opportunities to streamline and automate HR processes through system capabilities and integrations.
• Partner with HR, ITS teams, and external vendors on system optimization projects; lead technical design and implementation.
• Design data architecture and infrastructure to support interactive dashboards and reports using internal databases, Power BI, and Workday; ensure scalability, security and performance.
• Implement solutions that integrate multiple data sources and services, including API and REST services, with emphasis on security and performance.
• Lead troubleshooting and resolution of complex system issues; perform root cause analysis and implement preventative measures.
• Collaborate with project teams to provide system updates to senior leadership and deliver accurate, timely, user-friendly reports.
• Oversee HR technology solutions to meet security policies and regulations; implement and maintain security best practices.
• Analyze workforce data to identify trends, metrics, and actionable insights for talent, compensation, and organizational decisions.
• Assess vendor and systems service levels to meet or exceed standards and deliverables.
• Propose and implement new interfaces, customizations, extensions, and third-party applications.
• Develop custom applications using no-code or low-code solutions, including interfaces, workflows, and data integrations.

Qualifications

Minimum Qualifications

Education / Experience Substitutions

Preferred Qualifications

Additional Information

This position may require critical services to be performed outside of normal work schedule.

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