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Lead Bartender- Lobby Bar

Lead Bartender- Lobby Bar

Omni Royal Orleans HotelNew Orleans, LA, US
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Location

Royal Orleans Hotel

The Omni Royal Orleans offers graceful elegance in a New Orleans French Quarter hotel. Located on the most fashionable corner, St. Louis at Royal, the hotel has received the four-diamond luxury award for over 30 years and has earned the Pinnacle Award for meeting services. Our full property renovation incorporates modern amenities with classic design in our guest rooms, including iconic wrought iron balconies and redesigned public spaces inspired by liveliness of the area's culture through various color palettes and artwork.

Omni Royal Orleans associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Royal Orleans Hotel may be your perfect match.

Job Description

Omni Royal Orleans is seeking a Lead Bartender to join our team.

Located in the heart of the French Quarter, Omni Royal Orleans anchors the corner of St. Louis and Royal Streets and has long been recognized as a historic Four Diamond hotel that reflects a more sophisticated time.

As part of our recent renovation, the Royal Lobby Bar is a new addition, enhancing our tradition of timeless elegance while offering guests a refreshed experience.

We invite you to become part of our team and contribute to the continued success and legacy of the Omni Royal Orleans.

Responsibilities

  • Greet all guests promptly in a friendly and professional manner.
  • Upsell and suggestively sell beverages to enhance the guest experience.
  • Prepare drinks and complete beverage orders efficiently and consistently for guests and other servers.
  • Monitor guests drinks, anticipate needs, and ensure prompt refills.
  • Supervise and support other bartenders during shifts, maintaining consistent service standards.
  • Maintain cleanliness, organization, and service readiness of the bar area.
  • Perform proper closing procedures, including reconciling cash and completing shift reports.
  • Assist in training new bartenders and mentor staff on mixology, service techniques, and Omni standards.
  • Ensure proper payment and thank guests upon departure, maintaining a welcoming experience.

Qualifications

  • Minimum of 2 years bartending experience in a high-volume, luxury, or fine-dining bar environment.
  • Must hold a current Louisiana Responsible Vendors Permit.
  • Must have current ServSafe Food Handlers Certification.
  • Strong knowledge of wine, spirits, and beer, including proper pours and mixology techniques.
  • Previous cash handling experience required.
  • Ability to communicate clearly and pleasantly, both verbally and in writing, with guests, management, and co-workers.
  • Proficient in accurately and efficiently inputting information into MICROS.
  • Ability to handle stressful situations while maintaining a calm and welcoming demeanor.
  • Ability to work cohesively with co-workers within and outside the department.
  • Ability to prioritize, organize, and follow up on guest requests in a fast-paced environment.
  • Excellent customer service, service recovery, and problem-solving skills.
  • Must be able to work a flexible schedule, including weekends and holidays.
  • Proven leadership skills, including supervising staff, training, and ensuring adherence to bar standards.

    • Physical Requirements

  • Must be able to lift up to 30 pounds.
  • Requires frequent bending, reaching overhead, and twisting.
  • Must be able to stand or walk for extended periods during shifts.

    • Working Environment

  • Interior of hotel, in restaurant and kitchen areas, with exposure to humidity, steam and extreme temperatures.
  • Exposure to Food and Beverage hazardous cleaning chemicals.
  • Exposure to food items and beverages.

    • Tools & Equipment

  • Coffee maker / urn, toaster, microwave, beverage machines, bus trays, dishware, silverware, glassware, queen-mary cart, telephone, pen / pencil, photo-copying machine.

    • Omni Hotels & Resorts is an equal opportunity employer - vets / disability. The EEO is the Law poster and its supplement are available using the following links : EEO Poster and OFCCP Pay Transparency policy statement. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.

    Source : Hospitality Online

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