Lobby Bar Manager

Omni Royal Orleans Lobby Bar Manager

The Omni Royal Orleans offers graceful elegance in a New Orleans French Quarter hotel. Located on the most fashionable corner, St. Louis at Royal, the hotel has received the four-diamond luxury award for over 30 years and has earned the Pinnacle Award for meeting services. Our full property renovation incorporates modern amenities with classic design in our guest rooms, including iconic wrought iron balconies and redesigned public spaces inspired by liveliness of the area's culture through various color palettes and artwork.

The Omni Royal Orleans' associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Royal Orleans Hotel may be your perfect match.

Omni Royal Orleans is seeking a Lobby Bar Manager to join our team. Located in the heart of the French Quarter, Omni Royal Orleans anchors the corner of St. Louis and Royal Streets and has long been recognized as a historic Four Diamond hotel that reflects a more sophisticated time.

As part of our recent renovation, the Royal Lobby Bar is a new addition, enhancing our tradition of timeless elegance while offering guests a refreshed experience.

We invite you to become part of our team and contribute to the continued success and legacy of the Omni Royal Orleans.

Responsibilities

• Maintain comprehensive knowledge of all beverage offerings, including spirits, wine, beer, and cocktail menus.
• Assist in the development and execution of beverage menus, seasonal features, and cocktail programs in collaboration with the culinary team.
• Ensure all bar staff complete side work, opening / closing checklists, and maintain operational standards.
• Conduct spot checks of liquor pars, assist with inventory counts, and place orders as directed by the Manager.
• Hold pre-shift meetings to review promotions, service standards, and product knowledge.
• Train, coach, and evaluate bar staff on service techniques, cocktail preparation, responsible alcohol service, and guest engagement.
• Address guest feedback, comments, and complaints, escalating major concerns to the Bar & Beverage Manager.
• Remain present on the bar floor during peak hours to supervise service flow, engage with guests, and support staff.
• Ensure consistency in beverage preparation, presentation, and portion control.
• Assist with scheduling and payroll preparation, providing input on labor needs.
• Participate in interviewing and onboarding new bar and beverage staff; final hiring decisions made by the Manager.
• Monitor beverage costs, control waste, and enforce loss prevention measures; report any concerns to the Manager.
• Prepare and follow up on maintenance requests for bar equipment and facilities.
• Approve and manage staff time-off requests when delegated.
• Participate in regular staff and departmental meetings.
• Support the Manager in monitoring staff performance and attendance, providing feedback to leadership.
• Maintain professional email communications and respond promptly.
• Stay informed about resort property events and beverage-related promotions.
• Uphold high standards of personal appearance and grooming for self and staff.
• Participate in company trainings and champion the Omni All In culture.

Qualifications

Physical Requirements

Working Environment

Tools & Equipment