Collections Supervisor

Job Description

Job Description

Job Title :  Collections Supervisor

Location :  Hoffman Estates, IL

Pay Range :  $65K-$75K (Depending on Skills and Experience)

Benefits :  Health, dental, and vision insurance. 401(k)

Brilliant Financial Staffing has been engaged in a search for a Collections Supervisor for our client located in Hoffman Estates, IL. Our client is a well-established private equity backed organization who specializes in waste removal. They are looking for a Collections Supervisor to join their team on a direct hire basis. The Collections Supervisor will over see a team of 7 collectors and oversee the day to day operations of the collections team. This is a great opportunity to work in a well-established, team-oriented environment. The ideal Collections Supervisor would be able to interview and then start shortly after.

Collections Supervisor Responsibilities :

• Supervise the day-to-day operations of the collections team
• Monitor collection activity to ensure compliance, quality, and achievement of monthly production targets.
• Review, develop, and implement policies and procedures for continuous process improvement.
• Lead initiatives to standardize and automate processes, enhancing efficiency and productivity.
• Provide coaching, feedback, and development plans for direct reports, setting annual goals and tracking progress.
• Collaborate with cross-functional stakeholders to optimize customer contact and collections processes.
• Handle escalated customer issues with professionalism, transparency, and problem-solving skills.

Collections Supervisor Qualifications :

If you or anybody that you know are qualified and interested, please apply ASAP!

Brilliant Staffing, LLC is an Equal Opportunity Employer and encourages applications from all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, disability, or veteran status.

Company Description

Brilliant is an award-winning direct-hire, contract and consulting practice specializing in accounting, finance and technology for the Midwest and Southeast regions of the U.S. Many of Brilliant’s team members include former accounting, finance and technology professionals who are experts in the fields.

Company Description

Brilliant is an award-winning direct-hire, contract and consulting practice specializing in accounting, finance and technology for the Midwest and Southeast regions of the U.S. Many of Brilliant’s team members include former accounting, finance and technology professionals who are experts in the fields.