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Credit and Collections Manager

Credit and Collections Manager

ASC Engineered SolutionsOak Brook, IL, US
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Credit And Collections Manager

The Collections Manager will oversee the collection efforts and delinquency controls of the company, ensuring money owed is billed and received correctly and promptly.

How You Will Help

The Collections Manager will :

  • Hire and train new collectors in the Collections department.
  • Conduct performance evaluations that are timely and constructive.
  • Supervise and manage the Collections assignments and priorities.
  • Research, develop, and facilitate collection and lien procedures according to company policies.
  • Ensure proper preparation and delivery of letters, notices, and other communications regarding delinquent accounts internally (Sales) and externally (Customers).
  • Conduct, or assist third parties in conducting, skip-tracing according to established practices.
  • Negotiate with customers to amend repayment terms, as appropriate.
  • Recommend legal action for specific accounts and follow through as necessary.
  • Communicate the status of delinquent accounts to the Senior Credit & Collection Manager or other appropriate personnel.
  • Initiate repossession steps when authorized; maintain thorough records of actions taken in repossession and selling.
  • Contact creditors and consult attorneys as needed for settlements on bankrupt accounts.
  • Review accounts and recommend for charge-off as appropriate; supervise approved accounts' charge-off procedure and report it to credit reporting agencies.
  • As necessary, report claims to appropriate government agencies to ensure collection on insured loans.
  • Ensure the security and privacy of customer information and files.
  • Perform other related duties as assigned.

What You Will Bring

The Collections Manager should have :

  • Excellent verbal and written communication skills.
  • Proficient in Microsoft Office Suite or related software, customer relations software, AS400, and Microsoft D365.
  • Excellent leadership and persuasive skills.
  • Ability to work with a team and independently.
  • Basic understanding of statistics and data analysis.
  • Basic understanding of applicable state and federal collection laws including the Fair Debt Collection Practices Act and the Fair Credit Reporting Act.
  • An associates degree in finance required; a bachelors degree preferred.
  • At least five years of experience in collection and credit work, with at least one in a supervisory or managerial position.
  • At least three years experience with liens as it pertains to GM / Contractors.
  • Compensation

    The base salary range for this position is $85,000.00 - $105,000.00 USD annually. The salary range for this position reflects a reasonable estimate of the range of compensation for this role. ASC Engineered Solutions' philosophy on compensation is based on careful consideration of additional factors such as (but not limited to) an individual's education, training, work experience, job-related skill set, location, and industry knowledge, as well as the scope and responsibilities of the position and market considerations.

    About ASC Engineered Solutions

    Following the 2019 merger of Anvil International and Smith-Cooper International, the unified company relaunched in March 2021 as ASC Engineered Solutions. Under a single name and logo, ASC Engineered Solutions continues our focus on improving the customer experience every day and striving to deliver service excellence. The evolved ASC Engineered Solutions brand reinforces a focus on what matters most to customers : quality. As a solutions provider, this quality is reflected in our precision-engineered products, support, and knowledge. Our organization is a dependable strategic partner focused on its customers' success.

    Our Hiring Process

    The hiring process includes :

  • Stage 1 : Applied
  • Stage 2 : Review
  • Stage 3 : Phone Screen with Recruiting Team
  • Stage 4 : Hiring Manager Interview
  • Stage 5 : Onsite Interview
  • Stage 6 : Offer
  • Stage 7 : Hired
  • Don't see the perfect role for you right now? Sign up today to stay connected with us! Your next big career move could be just around the corner.

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