Assistant Director of Conversions

Assistant Director Of Conversions

The New York City Housing Authority (NYCHA) is the nation's oldest and largest public housing authority with more than 152,000 apartments and over 370,000 residents. NYCHA's mission is to provide quality housing for New Yorkers that is sustainable, inclusive, and safe, while fostering opportunities for economic mobility. Under the direction of the Deputy Director for Conversions within the Public Housing Tenancy Operations department ("PHTO"), and with latitude for independent judgment, the Assistant Director of Conversions will oversee and manage PHTO activities related to preparing Public Housing tenancies for conversion to Project-Based Section 8 as part of two major NYCHA modernization programs : Permanent Affordability Commitment Together (PACT) and the Housing Preservation Trust (Trust). This is a critical position on a dynamic team that prioritizes collaboration, excellent communication, operational and procedural knowledge, and an ability to proactively assess and mitigate issues. Great organization, detail-orientation and ability to drive multiple projects independently and within deadline are a must. Primary Responsibilities The responsibilities of the Assistant Director include, but are not limited to the following :

• Assist in managing the department's overall performance; manage direct reports and oversee day-to-day staff activities; monitor productivity and work quality output; ensure best practices are integrated into unit operations.
• Collaborate with PHTO leadership and others to improve processes and to implement department and agency initiatives.
• Develop reports and executive summaries, coordinate reporting processes.
• Assist with developing and implementing procedures; create and implement process workflows.
• Guide, train and support Property Management and PHTO staff to ensure successful conversions; assist in developing training materials and tools to support conversions.
• Anticipate, assess, mitigate and, as necessary, escalate conversion challenges; research, analyze and follow up on open issues.
• Represent the unit or department at meetings; liaise with Property Management, Real Estate Development, Leased Housing, Law, IT and other NYCHA departments and partners on all relevant aspects of conversion coordination.
• Support unit participation in NYCHA-wide roll-out of new Resident Case Management System ("RCMS") software to replace AS400 and Siebel legacy systems; advise on customization and integration needs and coordinate successful implementation for PHTO and conversions-related functions.
• Collaborate with IT on enhancements to support the unit.
• Some on-site field presence is required.
• Perform other duties and manage special projects as assigned.

Additional Information 1. NYCHA employees applying for transfer, promotional, title or level change opportunities must have served a period of one year at current location and in current title and level (if applicable). 2. NYCHA residents are encouraged to apply. NYCHA provides benefits that include a choice of medical coverage plans, deferred compensation plans and a defined pension benefit plan as a member of the New York City Employees' Retirement System (NYCERS).

NOTE : IF THIS APPOINTMENT IS MADE ON A PROVISIONAL BASIS PURSUANT TO 65 OF THE NYS CIVIL SERVICE LAW, NO TENURE OR PERMANENCE ACCRUES TO AN INCUMBENT IN THIS POSITION BY VIRTUE OF SUCH APPOINTMENT. NOTE : This position is open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate in your cover letter that you would like to be considered for the position under the 55-a Program. For detailed information regarding the 55-a Program, please click on the link below :

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.