Job Description
Job Description
We are looking for an organized and tech-savvy Administrative Assistant to join our team in Reston, Virginia. This contract position is part-time and requires strong communication skills and a customer-focused approach. Ideal candidates will excel at working independently and handling administrative tasks efficiently.
Responsibilities :
- Provide exceptional customer service by managing inbound and outbound calls and addressing inquiries promptly.
- Perform accurate data entry and maintain records using internal database systems.
- Support membership-related tasks, including correspondence and database updates.
- Use Office Suite to create documents, organize schedules, and manage communications.
- Coordinate and execute administrative office duties to ensure smooth operations.
- Maintain CRM systems by updating, tracking, and organizing customer information.
- Collaborate with team members while also managing tasks independently.
- At least 1 year of experience in an administrative or customer service role.
- Proficiency in Office Suite, including Word, Excel, and Outlook.
- Strong communication skills, both verbal and written.
- Ability to handle inbound and outbound calls with professionalism.
- Experience with CRM systems and data entry.
- Demonstrated ability to work independently and prioritize tasks effectively.
- Tech-savvy with the ability to adapt to new tools and systems quickly.