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Workplace Experience Lead

Workplace Experience Lead

The Voleon GroupBerkeley, CA, US
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Workplace Experience Lead

Voleon is a technology company that applies state-of-the-art AI and machine learning techniques to real-world problems in finance. For more than a decade, we have led our industry and worked at the frontier of applying AI / ML to investment management. We have become a multibillion-dollar asset manager, and we have ambitious goals for the future.

Your colleagues will include internationally recognized experts in artificial intelligence and machine learning research as well as highly experienced finance and technology professionals. The people who shape our company come from other backgrounds, including concert music performances, humanitarian aid, opera singing, sports writing, and BMX racing. You will be part of a team that loves to succeed together.

In addition to our enriching and collegial working environment, we offer highly competitive compensation and benefits packages, technology talks by our experts, a beautiful modern office, daily catered lunches, and more.

Voleon is growing and as we expand our hybrid work model and deepen our employee experience programs, we're looking for an exceptional Workplace Experience Lead to help us elevate every aspect of our physical workplace. This role reports to the Senior Manager, People Operations and is an exciting opportunity for someone who thrives on service, gets energy from being the heartbeat of an office, and wants to build an experiencenot just manage a space.

Our Downtown Berkeley office spans the 6th and 7th floors with panoramic views of San Francisco, the Golden Gate Bridge, and the Berkeley Hills. It's already a modern, stylish, well-equipped workspacebut it's ready for someone who's excited to take it to the next level. We're looking for a calm-under-pressure, proactive, detail-obsessed team player who sees facilities and experience as critical to employee happiness and productivity.

You'll be a key member of our close-knit, high-performing People Team, working closely with IT, Executive Support, and other stakeholders to ensure our environment runs smoothly and makes every employee feel supported. This is a highly visible, onsite roleideal for someone who loves creating a first-class office experience and has a sharp eye for improvement.

Responsibilities

  • Own day-to-day operations of our Berkeley office, ensuring it is a welcoming, efficient, and inspiring space
  • Manage and build strong partnerships with vendors, contractors, and building management
  • Lead facilities upkeep and improvement projects
  • Manage and continually optimize daily lunch, beverage, and snack offerings with a focus on employee satisfaction and cost-efficiency
  • Support regular in-person events, including evening and off-hours activities (e.g. all-hands, executive visits, happy hours, game nights)
  • Plan and execute a Summer Social and Holiday Party for our Berkeley staff
  • Handle emergency facility issues with urgency and poise
  • Collaborate cross-functionally with Corporate IT, Executive Support, and People Operations to align on workplace standards
  • Lead swag procurement, storage, and fulfillment for new hires, teams, and events
  • Supervise and direct onsite Day Porters
  • Support onboarding by preparing workspaces, coordinating tours, and welcoming new hires
  • Maintain and improve systems for tracking office seating, inventory, and workspace assignments
  • Evaluate and improve internal requests for responsiveness and employee satisfaction
  • Own space presentation and be a proactive steward of cleanliness, functionality, and aesthetics

Requirements

  • 5+ years in workplace, office management, facilities, or hospitality operations in high-touch environments
  • Fully committed to being onsite 5 days a week and supporting occasional evening events on a monthly basis
  • Proven ability to independently manage projects from start to finish, with strong ownership and accountability
  • Demonstrated experience juggling competing priorities with calmness, efficiency, and confidence
  • Strong follow-through skills with a reputation for delivering on time
  • Outstanding communicationverbal and writtenwith careful attention to detail and tone
  • Service mindset with a natural desire to make others' experiences better
  • High comfort level interacting with executives and responding to urgent, high-visibility needs
  • Experience working with external vendors, property managers, and facilities teams
  • Collaborative, proactive, and energized by helping people
  • Process-oriented and comfortable improving, automating, or documenting workflows
  • Comfortable using tools like MS Office Suite, Jira and Confluence
  • Creative flair for space design, layout planning, and presentationbonus points for visual or interior design instinct
  • The base salary range for this position is $90,000 to $110,000 in the location(s) of this posting. Individual salaries are determined through a variety of factors, including, but not limited to, education, experience, knowledge, skills, and geography. Base salary does not include other forms of total compensation such as bonus compensation and other benefits. Our benefits package includes medical, dental and vision coverage, life and AD&D insurance, 20 days of paid time off, 9 sick days, and a 401(k) plan with a company match.

    The Voleon Group is an Equal Opportunity employer. Applicants are considered without regard to race, color, religion, creed, national origin, age, sex, gender, marital status, sexual orientation and identity, genetic information, veteran status, citizenship, or any other factors prohibited by local, state, or federal law. The Voleon Group has implemented a policy requiring all employees who will be entering our worksite, including new hires, to be fully vaccinated with the COVID-19 vaccine. This policy also applies to remote employees, as such employees will be asked to visit our offices from time to time. To the extent permitted by applicable law, proof of vaccination will be required as a condition of employment. This policy is part of Voleon's ongoing efforts to ensure the safety and well-being of our employees and community, and to support public health efforts.

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    Workplace Experience Lead • Berkeley, CA, US

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