Senior Facility Manager

Senior Facility Manager

Under the direction of the Regional Operations Director, oversee the daily operation of the data centers and associated critical infrastructure by managing internal and external resources and providing an exceptional customer experience each day for every customer. The Senior Facility Manager will manage the relationship with the third-party facility management provider (JLL) within his or her region, to ensure that the facilities are being operated within the mandated CyrusOne procedures and standards. The Senior Facility Manager will manage the implementation process for all customer orders and build-outs within his or her region.

Responsibilities

Environmental Management

• Manage day to day operations of the facilities through daily coordination with on-site engineering teams.
• Manage the preventative and corrective maintenance program for the region
• Provide direction to the site teams on the resolution of any incidents or issues.
• Coordinate with JLL management, concerning staff recognition, reviews, career development, corrective actions and scheduling
• Coordinate with JLL management concerning staff training or re-training needs
• Maintain Operations Policies, Procedures and Guidelines.
• Vendor Management for all entities working within the data centers
• Asset Management
• Management of our asset tracking processes, and systems
• Reporting on Assets for customers and internal
• Incident Management Lead the local incident manage process from incident inception, through resolution and final RCA documentation

Capacity Management

Customer Support

Reporting and Compliance

Budgeting and Forecasting

Qualifications

Work Environment and Physical Demands

CyrusOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. CyrusOne provides reasonable accommodation for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and any other state or local laws. We will respond to requests for reasonable accommodations to assist you in applying for positions at CyrusOne, or to submit a resume.