Position : Front-of-House Team Member
Location : Le Parisien Bakery
Job Type : Full-Time
Overview : Le Parisien Bakery, an upscale French bakery and restaurant, is seeking an experienced and customer-focused Front-of-House Team Member with a minimum of 2 years in the hospitality industry. Join our team and be a key player in delivering an exceptional dining experience to our discerning clientele.
Responsibilities :
1. Guest Service : Provide attentive and personalized service to guests, ensuring a memorable dining experience.
2. Order Taking : Efficiently and accurately take customer orders, offering recommendations and providing detailed information about menu items.
3. Table Management : Oversee the seating and arrangement of guests, maintaining a welcoming and organized dining area.
4. Communication : Collaborate with the kitchen and support staff to ensure timely and accurate service.
5. Upselling : Proactively suggest additional menu items, beverages, or desserts to enhance the overall dining experience.
6. Payment Processing : Handle guest payments, process transactions accurately, and manage cash handling procedures.
7. Customer Satisfaction : Address customer inquiries, concerns, and feedback with professionalism and a customer-centric approach.
8. Maintain Ambiance : Contribute to the creation of a welcoming atmosphere by assisting with decor, lighting, and overall ambiance.
Qualifications :
1. Hospitality Experience : A minimum of 2 years of experience in the hospitality industry, preferably in a front-of-house role.
2. Customer Service Skills : Strong interpersonal and communication skills, with a passion for delivering exceptional customer service.
3. Team Player : Ability to collaborate effectively with other front-of-house and back-of-house team members.
4. Adaptability : Flexibility to handle a dynamic restaurant environment and adapt to changing customer needs.
5. Attention to Detail : Meticulous attention to detail in order taking, payment processing, and maintaining a clean and organized dining area.
6. Multitasking : Ability to handle multiple tasks simultaneously while maintaining a high level of service.
7. Positive Attitude : Approach all tasks with a positive and professional demeanor.
To apply, please send your resume and cover letter to <
Front Of House Staff • New York, NY, US