Billing & Collections Specialist

Job Description

Job Description

At our firm, we prioritize transparency—both in who we are and what we’re seeking in a candidate. We believe that finding the right fit is essential, which is why our hiring process is both thoughtful and intentional. Bringing someone new onto the team is a meaningful step, and we aim to provide a clear picture of the role so you can make an informed decision before applying.

This position offers a mix of meaningful challenges and rewarding opportunities. If you're ready to contribute to a collaborative, growth-oriented environment, we invite you to apply.

Located in Austin, Texas, we are a well-regarded law firm composed of three attorneys and four administrative professionals. Our practice centers on estate planning, trust administration, probate, and business law, and we pride ourselves on delivering outstanding service to clients.

We are currently looking for an experienced and client-centered Billing & Collections Specialist to join our team.

In this role, you’ll take charge of the firm’s billing processes, manage retainer tracking, and oversee accounts receivable collections. You’ll collaborate closely with the team to ensure efficient and accurate financial operations.

Compensation :

$20 - $28 per hour Base Pay + Incentive Compensation

Responsibilities :

What We’re Looking For :

• Positive Attitude and Resilience : We need someone who can approach challenges with a positive, problem-solving mindset. Our office doesn’t work well with negative attitudes or complaints; we’re focused on solutions and improvement.
• Adaptability : We’re a growing firm, and things are always evolving. If you’re comfortable with change and eager to improve both yourself and the team, you’ll fit right in.
• Organized and Detail-Oriented : This role requires attention to detail and the ability to juggle multiple tasks efficiently. You should thrive on keeping things organized and ensuring nothing slips through the cracks.
• Tech-Savvy : You should be proficient in Excel and QuickBooks, and if you’re familiar with Clio, LawPay, or Lawmatics, that’s a big plus. We appreciate someone who’s comfortable with technology and willing to learn new tools to improve efficiency.
• Self-Sufficient : We are a team, but we also need someone who can take ownership of tasks and problem-solve independently when necessary.
• Excellent Communication Skills : In this role, you’ll be interacting with both clients and colleagues. We need someone who can communicate clearly, professionally, and empathetically, especially since many of the clients are going through difficult times.
• Commitment to Excellence : We expect you to give 100% while you’re here. Getting things done right the first time is essential, and we need someone who takes pride in their work and is committed to meeting high standards.

Qualifications :

Expectations and Work Environment :

Compensation Benefits :

How to Apply :

If you think you’re a good fit for this role, we want to hear from you! Please submit your resume along with a cover letter. In your cover letter, please include :

We’re excited to review your application and hopefully meet you soon! If you’ve made it this far, we know you’re serious about this opportunity. Thank you for considering joining our team!

About Company

Hailey-Petty Law Firm, LLC, makes estate planning your Legacy, not a burden for your loved ones.

Our commitment is to support clients at every stage, guided by a few core principles :