Dealership Accounting Support Specialist

Job Description

Job Description

Overview : Jackson Dawson is seeking to enhance the support it offers its dealership clients that subscribe to TrueTrack, our business analytics and intelligence tool. If you are looking for a non-traditional accounting role that involves strong client relationships, educating users, a strong focus on using accounting to solve problems, and want variety in your responsibilities, then this is the role for you. We are looking for a self-starter that sees opportunities and understands how to proactively recommend solutions to our clients and the product team.

Jackson Dawson will bring you into the world of product development and data analytics, two fast-growing fields with great opportunities to grow yourself and your skillset. You will be integrated into a dynamic, highly collaborative team that is delivering end-to-end product solutions.

Work Environment : On-site required for 2.5 days per week at the Dearborn, MI office.

Responsibilities :

Technical Onboarding | Owns the connection of dealer financials to the TrueTrack database

• Welcome newly enrolled dealerships into the platform by providing welcome materials and instructions for mapping accounts from the General Ledger into the platform
• Schedule calls with dealership General Managers or Bookkeepers to review the GL prior to mapping
• Follow up with dealers after they enroll to remind them to submit their financials
• Explain to dealers how they submit their financials to TrueTrack
• Ensure that financials are fully submitted without any data gaps
• Respond to tickets / inquiries from dealers that are submitted through the helpdesk
• Connect each General Ledger account to the software platform based on its title and / or description
• Contact the dealership for assistance with any accounts that are unclear
• Maintain rigorous standards of data integrity to ensure financial information is transferred accurately
• Secure dealership data using the security protocols provided to prevent data leakage

Accounting Support | Owns the responsibility to inform dealers of any critical issues in their financials

Accounting Education | Owns the responsibility to educate dealers on how to read, understand, and measure their financials

User Engagement | Work with dealerships and the product team to increase platform activity and value

Scaling for Growth | Relentlessly focus on how we can expand our reach effectively

Knowledge you should have :

Skills you should be proficient in :

Qualifications you must have :

Nice to have :