Scheduling Coordinator

Job Description

Job Description

Job Title : Scheduling Coordinator

Location : Readington Township, NJ

Expected Duration : 6+ months to start off (Possibility for extension or conversion based on performance / Client’s need)

Shift : Monday through Friday

Work schedule-4 days on site, 1 date WFH

Job Responsibilities :

• Acting as the point of contact between the company and the client throughout the home assessment scheduling process
• Making a high volume of outbound contacts (calls / emails) to secure appointments
• Maintain an appointment-setting process that accommodates the needs of both clients and business partners
• Consistently complete tasks with an increased focus on the details to improve the scheduling experience
• Proactively and clearly communicate needs and concerns
• Work to collaboratively respond to inquiries within 24 hours of receipt
• Provide trends, availability issues, and scheduling concerns in a timely manner to leadership monthly
• Communicate clearly and in a professional manner with all internal and external business partners. (emails, phone calls, MS Teams chat)

Skills :

EXCEL- data entry

Experience / Education :

Company Description

About BCforward :

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work.

BCforward is an equal opportunity employer.

Company Description

About BCforward : \r\n\r\nFounded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.\r\n\r\nBCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work.\r\n\r\nBCforward is an equal opportunity employer.