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Marketing Cloud Administrator
Marketing Cloud AdministratorOpenkyber • CA, United States
Marketing Cloud Administrator

Marketing Cloud Administrator

Openkyber • CA, United States
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CALL US NOW for immediate consideration! Click Apply on Web or Apply Now to view our recruiter s contact info and reach out today, we d love to speak with you!

JOB DETAILS :

  • Position : Sr. Qualtrics Platform Developer
  • Job Ref # : 43896 - JIH5JP00003910
  • Duration : 12+ Months (On-Going Contract)
  • Location : HYBRID - Torrance, CA 90501
  • Pay Rate : $74.00 per hour (W2 ONLY)

HYBRID : MUST work ONSITE 4 days per week ( LOCAL CANDIDATES ONLY!! )

Seeking to hire a Senior Qualtrics Developer / Subject Matter Expert, this person will perform the following tasks :

  • Application design, development, and production support for multiple large projects using Qualtrics technologies.
  • Conduct development workstreams, from design through testing and deployment, often working with junior members of the team both offshore and onshore.
  • Ensure adherence and constant improvement to the SDLC process and best practices through the development, testing, and support phases, including code reviews, mentoring, and policy governance
  • Participate in daily Scrum sessions as an Agile team member.
  • Identify enhancements through customer interaction and work directly with them to provide solutions.
  • Define systems architecture, design techniques, and development standards to support cross-functional, multi-system solutions that scale and are flexible to meet the future needs of the organization.
  • Research and resolve Qualtrics application issues in test and production environments.
  • Evaluate the daily and monthly batch process to improve performance and shorten the critical path window.
  • Perform Impact Analysis across multiple Qualtrics platforms and applications.
  • Deliver complete documentation for estimates, design, and development.
  • On-call for production support during off-office hours (night and weekends).
  • Create timelines and development goals.
  • Provide technical leadership.
  • Testing the stability and functionality of the application.
  • Writing documents and providing technical guidance / training to other developers.
  • Maintain the security and integrity of the application software.
  • Perform code review.
  • The job includes other duties and responsibilities assigned by management.
  • Play the role of a Subject Matter Expert for the Qualtrics applications.

    • DAILY TASKS :

  • Codes and performs unit and integration testing of software to ensure proper and efficient execution and adherence to business and technical requirements.
  • Codes, tests, and debugs new software or makes enhancements to existing software.
  • Writes programs according to specifications from higher-level staff or business analysts.
  • Develop technical documentation.
  • Resolves problems promptly that arise with existing production applications to ensure the efficient and proper functioning of application components.
  • Collaborates with technical staff to learn and understand software problems.
  • Generates a variety of complex and periodic reports and / or data through database management, data administration and data extraction techniques.
  • Provides general system users and management with system analysis and feedback.
  • Influences system design by identifying and recommending design and requirements needs for software enhancements.
  • Mentors and coaches less experienced staff.
  • Maximizes the efficiency of the various software systems by implementing, monitoring, testing, and auditing new software programs.
  • Analyzes and resolves computer-related problems by coordinating with in-house personnel to diagnose and fix operational difficulties, as well as consulting, advising, and training on specialized features and functions.
  • Follows established configuration / change control processes.

    • REQUIRED EXPERIENCE / SKILLS :

  • Must have Qualtrics Platform Developer I or II certification.
  • Must have hands-on experience with Service Cloud, Community Cloud, and Marketing Cloud.
  • 7+ years of experience with complex Qualtrics Application Development
  • 3+ years of experience in leading / managing a workstream on enterprise implementations
  • Experience leading, mentoring, and providing technical direction to a team of Qualtrics developers.
  • Experienced designing and developing Qualtrics platform features such as custom objects, validation rules, workflows, assignment rules, formula fields, custom reporting, and modifying pages, views, and dashboards.
  • Application development skills, and the ability to solve complex software problems
  • Experience in developing customer-facing applications.
  • Experience in developing Qualtrics code as per specifications using Qualtrics platform.
  • Familiarity with test practices and deliverables for unit testing.
  • Interpersonal style that fits the Company culture.
  • Experience in working in Agile and Waterfall methodologies.
  • Demonstrate strong organizational skills and attention to detail.
  • Ability to multi-task in a fast-paced, changing environment and ability to self-motivate and meet deadlines.
  • Highly Adaptive and flexible to change.
  • Excellent problem solver / analytical thinker.
  • Understand Qualtrics capabilities, governor limits, limit monitoring, and best practices for limit-informed development.
  • Experienced in Qualtrics Data migrations with native tools such as Data Loader and 3rd party tools (Informatica, MuleSoft, etc.)

    • DESIRED SKILLS :

    Cloud Consultant Certifications (Sales, Service, Community, or Marketing) preferred.

    Calance Consultant Benefits Offerings :

  • EPO / PPO Medical Plans
  • HMO / PPO Dental programs
  • Vision - VSP (Vision Plan Summary)
  • 401K Retirement vesting program (VOYA)
  • Paid Bi-Weekly / Direct Deposit
  • Flex Spending Plan
  • Voluntary Life, AD&D, STD or LTD plans
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