Patient Services Representative - CCP Bass Wolfson - CranberryUPMC • Cranberry Township, PA, US
Patient Services Representative - CCP Bass Wolfson - Cranberry
UPMC • Cranberry Township, PA, US
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job_description.job_card.job_descriptionCompletion of high school or equivalent. Experience with personal computer-based applications, various office equipment, and proficient typing skills preferred. Two years of experience in a medical, billing, fiscal, or customer service role preferred. Knowledge of medical terminology preferred. Prior experience with Medipac, Epic, or other health records systems preferred. Act 31, Act 33, Act 34, Act 73.
Full-Time Patient Services Representative
Are you passionate about helping kids be their best selves? UPMC Children's Community Pediatrics is hiring a Full-Time Patient Services Representative to support the office in Cranberry. Weekend and evening availability required to support the hours of operation.
Responsibilities :
- Patient Interaction : Greet patients, assist with check-in, collect copayments, and update information.
- Scheduling : Arrange follow-up appointments and connect patients to services.
- Support : Help patients navigate the healthcare system and provide clear instructions.
- Technology : Register patients in Biometrics and promote MyUPMC portal.
- Financial Advocacy : Educate patients on financial responsibilities and connect them to resources.
- Compliance : Verify insurance, obtain consent signatures, and follow HIPAA regulations.
- Admin Tasks : Handle phone calls, scan records, and perform office duties.
Qualifications :
Licensure, Certifications, and Clearances :
UPMC is an Equal Opportunity Employer / Disability / Veteran
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Patient Service Representative • Cranberry Township, PA, US
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