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Patient Services Representative - CCP Bellevue

Patient Services Representative - CCP Bellevue

UPMCPittsburgh, PA, US
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Full-Time Patient Services Representative

Are you passionate about helping kids be their best selves? UPMC Children's Community Pediatrics is hiring a Full-Time Patient Services Representative to support the office in Bellevue. Weekend availability required to support the hours of operation.

Healthcare and customer service experience preferred.

Responsibilities :

  • Patient Interaction : Greet patients, assist with check-in, collect copayments, and update information.
  • Scheduling : Arrange follow-up appointments and connect patients to services.
  • Support : Help patients navigate the healthcare system and provide clear instructions.
  • Technology : Register patients in Biometrics and promote MyUPMC portal.
  • Financial Advocacy : Educate patients on financial responsibilities and connect them to resources.
  • Compliance : Verify insurance, obtain consent signatures, and follow HIPAA regulations.
  • Admin Tasks : Handle phone calls, scan records, and perform office duties.

Qualifications :

  • Completion of high school or equivalent.
  • Experience with personal computer-based applications, various office equipment, and proficient typing skills preferred.
  • Two years of experience in a medical, billing, fiscal, or customer service role preferred.
  • Knowledge of medical terminology preferred.
  • Prior experience with Medipac, Epic, or other health records systems preferred.

    • Licensure, Certifications, and Clearances :

  • Act 31, Act 33, Act 34, Act 73.

    • UPMC is an Equal Opportunity Employer / Disability / Veteran

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    Patient Service Representative • Pittsburgh, PA, US

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