Claims Coordinator

Vālenz® Health is the platform to simplify healthcare – the destination for employers, payers, providers and members to reduce costs, improve quality, and elevate the healthcare experience.

The Valenz mindset and culture of innovation combine to create a distinctly different approach to an inefficient, uninspired health system.

With fully integrated solutions, Valenz engages early and often to execute across the entire patient journey – from care navigation and management to payment integrity, plan performance and provider verification.

With a 99% client retention rate, we elevate expectations to a new level of efficiency, effectiveness and transparency where smarter, better, faster healthcare is possible.     About Our Opportunity  As a Claims Coordinator, you’ll be responsible for overseeing claims and billing processes for the KISx Card program.

This includes preparing and verifying payments, invoices, and financial records, maintaining customer accounts, and ensuring accurate data entry.

You’ll also establish relationships with healthcare providers, align processes with the claims team, and proactively identify and resolve discrepancies or issues.   Things You’ll Do Here :

• Prepare, verify, and record payments and transactions related to accounts receivable, ensuring accuracy and compliance with billing procedures.
• Create invoices following company practices, maintain proper documentation, and submit them to customers in a timely manner.
• Generate detailed reports on the current status of customer accounts.
• Maintain and update customer files with accurate and up-to-date information, ensuring data integrity.
• Establish and maintain strong relationships with imaging and surgical facilities, serving as the primary liaison for prompt payment and issue resolution.
• Collaborate closely with the team to align processes and ensure consistency in billing and claims handling.
• Research and resolve discrepancies in payments, adjustments, and billing.
• Assist with daily reconciliations, transaction processing, and accounting records.
• Submit claims electronically and on paper through clearinghouse, coordinating with clinical and operations teams.
• Proactively identify challenging situations and implement appropriate actions to mitigate escalations with business partners.

Reasonable accommodation may be made to enable individuals with disabilities to perform essential duties.  What You’ll Bring to the Team :

A plus if you have :

Your schedule will be Monday-Friday, 7 :

With this commitment, you’ll find an engaged culture – one that stands strong, vigorous, and healthy in all we do.    Perks and Benefits Generously subsidized company-sponsored Medical, Dental, and Vision insurance, with access to services through our own products, Healthcare Blue Book and KISx Card.  Spending account options :