Title : Project Manager / Lead - Everbridge System Administrator
Location : North Chicago, IL 60064 | Hybrid, (Tuesday, Wednesday, Thursday in office)
Duration : 2 years
Work Schedule : Monday to Friday - office shift
What are the top 3-5 skills, experience or education required for this position?
- Candidate must have experience using everbridge system platform
- Technical background using everbridge
- Technical proficiency in system administration and integration.
- Creating incident templates, task list, conducting drills, creating groups and Rules.
- Bachelor Degree in Information systems, Communication, Technical & security + 5 year experience
Job Description : Responsibilities :
Manage user access and system permissions to ensure secure and appropriate system usage.Configure notification templates and incident communication workflows to optimize response strategies.Integrate the Everbridge platform with other business systems and applications as required.Monitor overall system performance, proactively addressing potential issues and ensuring reliability.Troubleshoot technical problems, providing timely resolution and support to users.Maintain up-to-date documentation and ensure compliance with organizational policies and standards.Verify data integrity from system interfaces and maintain accurate data sources.Serve as the primary liaison between business stakeholders and Everbridge account management / support teams.Coordinate and communicate with users, regional security teams, crisis response teams, and other business functions for effective operational alignment.Deliver system training sessions and user onboarding to drive adoption and competency.Lead change management, governance, and implementation activities for Everbridge-related projects.Provide support and guidance for Everbridge product roadmap planning and execution.Qualifications :
Experience with Everbridge or similar crisis / incident management platformsTechnical proficiency in system administration and integrationStrong organizational, communication, and problem-solving skillsAbility to work with cross-functional and global teamsUnderstanding of compliance, documentation standards, and change management processesHow many rounds of interviews?
One round (MS Teams)