Chief Operating Officer (Joliet)

The Company -

Founded in 1982, Lightways Hospice and Serious Illness Care is an independent, nonprofit healthcare provider licensed in 11 counties in northwest Illinois. They provide exceptional serious illness care, hospice care and grief support for adults and children. While Lightways primarily provides care in the home, nursing facilities and assisted living facilities, it also owns a 24-bed inpatient facility located at its corporate campus in Joliet.

Lightways employs 250 staff and runs a hospice ADC of more than 450 patients and a palliative care census of 500. The organization enjoys an outstanding reputation for its quality care and has served over 35,000 patients since its inception. Lightways offers unwavering guidance and support to its patients and families. They know how important time is, and their devoted team of highly skilled healthcare professionals takes time to listen to their patients needs and develop the best plan of care.

The Role -

Lightways is seeking an experienced and accomplished healthcare executive to assume the role of Chief Operating Officer (COO). In this position, you will be responsible for leading, directing, and coordinating all clinical programs and operations within the organization. You will also ensure that the proper operational controls, administrative and reporting procedures, and people systems are in place to effectively grow the organization.

As the COO, you will play a crucial role in promoting Lightways culture, mission and values that emphasize Quality Patient Care , Say Yes, Compassion, Accountability, and Collaboration among all team members. Your focus will be on program development, such as palliative, quality and compliance, and working closely with the CEO on its short and long-term plans for Lightways continued growth and evolution. It will be your responsibility to guarantee that the organization consistently meets or exceeds quality standards, budget, and profitability expectations.

You will collaborate directly with the CEO and other members of the Executive Management Team to develop strategic analyses for business opportunities and growth. Additionally, you will assess existing operational systems for efficiencies and opportunities for improvement.

In this role, you will manage a team of 5 direct reports and oversee more than 180 full-time and part-time employees. If you're a dynamic leader ready to make a significant impact in the healthcare industry, we encourage you to explore this exciting opportunity.

Qualifications -

• Bachelors degree in nursing or other clinical discipline required.
• Master of Business Administration or nursing required.
• Minimum of five years senior leadership experience for a large healthcare provider with demonstrated results in business planning and growth, operating performance, fiscal accountability, quality and process improvement, marketing strategy / methods and leading teams.
• Demonstrated experience in financial planning and analysis with previous experience overseeing clinical operations.
• Skilled in organizational development, staff management, budget and resource development, and strategic planning.
• Excellent people skills, with an ability to partner with a dynamic leadership team.