Orientation Coordinator

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Ready to take the next step in your career journey?

The Orientation Coordinator is responsible for mentoring and onboarding new associates this includes, greeting the new associate as they enter the facility on the first day of work, administering new hire paperwork. Discuss company culture, mission, and values. They will answer any questions the new associate has and continued mentoring through the associate’s orientation phase

FHI is proud of our reputation of employing the industry’s most reliable warehouse professionals. We go the extra mile to develop and retain quality associates and offer a career path to leadership roles with greater pay — an approach our customers acknowledge and appreciate

We’re looking for an experienced Orientation Coordinator to join our team

Essential Functions :

• Work with Talent Acquisition to facilitate smooth Onboarding
• Daily Live Communication
• Explain they will be their resource to help guide them through the Onboarding and Training Process
• Ensure Workday and Kronos log In and basics are established and working
• Conduct Orientation
• Conduct Site Walk Through (Bathrooms, Exits, Department(s))
• Introduce New Hire to Mentor prior to start
• Ensure New Hire has all necessary tools to start first day
• Ensure Daily Follow Up
• Follow up day two with the associate
• Discuss new hire progress with Mentors and Managers
• Help new hires build relationships
• Transition discussion to how they feel first day, second day, third day etc.
• Discuss in detail one core value each day
• Mentor Liaison role is to ensure the New Hire does not leave for the day without questions answered, or a disengaged
• Provide feedback to Manager to ensure New Hire feels they are being engaged and getting what they need to be successful
• Training Packet (current training program) Ensure training packet is complete

Qualifications Required

Education :

We believe that skills and experience are what truly matter. While education can be a valuable asset, it is not a strict requirement for success in this role ​

Experience :

Proficient in Microsoft Office products, with experience using spreadsheet applications (Excel) required

Knowledge of Workday and Kronos

Must be able to work both independently and in a team

2+ years of experience in a warehouse environment

Skills / Knowledge :

Handle multiple tasks, meet deadlines, and coordinate work with a variety of people

Working knowledge of GoToMeeting, Microsoft platform : specifically, Outlook, Excel, PowerPoint, Teams and Word

Demonstrates inclusive behaviors and recognizes the areas of difference that compromise a diverse working community

Track record of attracting, engaging, and retaining associates

Strong partnering skills with track record of collaborating across multiple dimensions of an organization

Strong written and verbal communication skills

Promotes proactive solutions for both team and self

Able to work with a high level of independence and autonomy, delivering excellent results predictably

Attention to detail and ability to follow directions

Mental reasoning capabilities and mature problem-solving skills while managing multiple priorities

Interact respectfully and courteously with associates, co-workers, management, customers, and vendors

Work Environment :

Physical Demands :

Other Duties :

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for the job.  Duties, responsibilities, and / or activities may change at any time with or without notice

By submitting this application, you are providing consent for FHI to contact you via phone (call or text) or email

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for the job.  Duties, responsibilities, and / or activities may change at any time with or without notice

FHI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws

Additional Location :

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!